Front Office Assistant

Patient Care Coordinator | Dakota Smiles

Dakota Smiles is looking for a friendly, dependable, and organized Patient Care Coordinator! This role is a key part of our patients' experience, from the first phone call to checking out after an appointment.

We're looking for someone who enjoys helping people, communicates clearly, and manages multiple priorities while maintaining a welcoming, positive attitude.

What you'll do

• Welcome patients and help with check-in and check-out.
• Answer phone calls, schedule appointments, and respond to patient questions.
• Help keep the schedule full by confirming appointments and filling openings.
• Verify insurance benefits and maintain accurate patient information.
• Review treatment plans with patients, explain estimated costs, and help coordinate appointments.
• Collect payments and help patients understand their estimated financial responsibility.
• Work closely with the clinical team to keep the day running smoothly.

What we're looking for

• Strong customer service and communication skills.
• Attention to detail and dependable follow-through.
• A team player who takes initiative and is willing to learn.
• Comfort using computers and learning dental software.
• Previous dental front office experience is preferred.

Interested in joining Dakota Smiles? Apply with your resume. We'd love to meet you!

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