Job Description
Duties and Responsibilities:
- Prompt recognition of internal and external customers.
- Friendly and courteous when approached in person or on the telephone.
- Resolve customer issues with minimal supervision.
- Follows up with customers in a timely fashion.
- Handles payments, financing and refunds within company guidelines.
- Maintain accurate records by utilizing all available technology.
- Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering.
- Update and maintain all customer service reports and records.
- Perform other duties as assigned
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