• Charlotte, NC
  • Full-time
30+ days ago

Job Description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance

About the Role: As the General Manager, you will own full P&L responsibility, drive operational performance, and lead a team of managers, captains, and associates to deliver 5-star service every day. You will play a critical role in team development, sales execution, safety, and culture. This is a hands-on leadership position for someone who thrives in a fast-paced, service-based business.

What You’ll Do:

Leadership & Team Development
• Recruit, hire, train, and retain top talent across frontline and leadership roles
• Coach, mentor, and hold team members accountable to performance expectations
• Foster a positive, high-energy culture aligned with our H.U.N.K.S. core values
Operations & Execution
• Oversee daily operations to ensure job readiness, routing efficiency, and excellent client experience
• Manage fleet maintenance, equipment, supplies, and inventory
• Drive compliance with safety standards, company policies, and regulatory requirements
 Sales & Customer Experience
• Ensure high conversion rates on inbound estimates and outbound sales follow-up
• Oversee delivery of white-glove customer service on every job
• Lead by example in handling high-priority clients and complex jobs
Financial Management
• Own and manage the P&L, including revenue targets, COGS, labor, and overhead
• Monitor KPIs and implement improvement strategies to maximize profitability
• Forecast staffing needs and schedule effectively to match demand
Growth & Strategy
• Collaborate with marketing and BD teams to grow local brand awareness and lead flow
• Identify and pursue B2B and referral opportunities
• Drive continuous improvement in processes, tools, and team performance Performs other duties as assigned.

What You Bring:

 Experience
• 3+ years of leadership experience in operations, logistics, or service-based industries 
• Proven success in managing teams and driving performance 
• Strong business acumen with experience in budgeting and P&L management 
• Excellent communication, decision-making, and conflict-resolution skills 
• High level of personal accountability and professionalism 
• College degree preferred but not required 
 

College Hunks Hauling Junk and Moving - Corp Office is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.

Numbers & Facts

LocationCharlotte, NC
Job TypeFull-time

Skills

  • Brand Marketing (Branding)unmatched
  • Budgetingunmatched
  • Business Skillsunmatched
  • Business-to-Business (B2B)unmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Conflict Resolutionunmatched
  • Continuous Improvementunmatched
  • Corporate Policiesunmatched
  • Cost of Goods Sold (COGS)unmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Financial Managementunmatched
  • Fleet Managementunmatched
  • Forecastingunmatched
  • Franchise Managementunmatched
  • Health Insuranceunmatched
  • Leadershipunmatched
  • Logisticsunmatched
  • Maintain Complianceunmatched
  • Marketingunmatched
  • Mentoringunmatched
  • Operationsunmatched
  • Performance Metricsunmatched
  • Process Improvementunmatched
  • Profit & Lossunmatched
  • Profit & Loss Managementunmatched
  • Regulatory Requirementsunmatched
  • Revenue Planningunmatched
  • Safety Complianceunmatched
  • Safety Standardsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Staff Requirementsunmatched
  • Team Buildingunmatched
  • Team Lead/Managerunmatched
  • Training/Teachingunmatched
  • Vehicle Fleetsunmatched
  • Vision Planunmatched
  • Website Conversionunmatched

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