Position: Confidential General Manager
Compensation: $125,000 - $145,000 base salary
Schedule: Full-time | Flexible schedule including evenings, weekends, and holidays
Benefits: Competitive benefits package, 401k, PTO
We’re conducting a confidential search for an experienced General Manager to lead the day-to-day operations of a high-level, full-service restaurant in Charlotte, NC.
This is a hands-on leadership role for someone who understands that exceptional hospitality starts with a strong team, thoughtful leadership, and consistent execution. The General Manager will have meaningful ownership over restaurant operations, financial performance, team development, and the overall guest experience.
The ideal candidate is a polished, confident operator who enjoys being on the floor, develops strong leaders, and knows how to balance the details of daily operations with the bigger picture of building a successful restaurant.
What You Bring to the Table:
- Lead all aspects of restaurant operations while maintaining an energetic, polished, and welcoming environment
- Hire, onboard, train, schedule, coach, and develop restaurant leadership and hourly teams
- Build a positive, accountable culture centered around hospitality and team engagement
- Maintain a strong floor presence and lead by example during service
- Partner with culinary leadership to ensure consistent execution of food, service, and hospitality standards
- Oversee labor, scheduling, inventory, purchasing, cash handling, payroll, and other administrative functions
- Understand restaurant financials and use sales, labor, and cost information to drive performance
- Identify operational challenges, waste, loss, and inefficiencies and implement effective solutions
- Own guest recovery and ensure concerns are handled thoughtfully and professionally
- Prepare and review schedules, reports, financial information, and other operational documentation
- Partner with ownership and leadership on restaurant initiatives, menu changes, events, and operational improvements
- Develop managers and create a strong pipeline of future restaurant leaders
Why You’ll Love This Opportunity:
- $125K–$145K + bonus
- Meaningful ownership over the restaurant’s people, operations, and performance
- Opportunity to lead within a high-caliber hospitality environment
- Collaborative leadership culture focused on hospitality, accountability, and continuous improvement
- Opportunity to influence team culture and the overall guest experience
- Potential for continued growth within an expanding restaurant organization
Required Work Experience:
- Proven General Manager experience in a full-service, high-volume restaurant environment
- Demonstrated success leading and developing restaurant teams
- Strong understanding of restaurant operations, service standards, and guest relations
- Experience with restaurant financials, labor management, budgeting, and cost controls
- Experience with scheduling, inventory, purchasing, cash handling, and administrative responsibilities
- Ability to lead effectively in a fast-paced, high-volume environment
Preferred Work Experience:
- Experience managing an upscale, polished, or elevated full-service restaurant
- Experience overseeing significant restaurant revenue and complex operations
- Strong background in developing managers and building leadership teams
- Experience partnering closely with culinary leadership
Personal Qualities:
- Hospitality-first leader who genuinely enjoys taking care of people
- Confident, polished, and highly visible on the floor
- Strategic thinker who is equally comfortable getting into the operational details
- Collaborative and team-oriented with a strong sense of accountability
- Calm and solutions-focused in high-pressure situations
- Organized, financially minded, and comfortable balancing multiple priorities
- Strong communicator who can earn trust across all levels of the organization
- Passionate about creating memorable guest experiences and building a high-performing restaurant culture