General ManagerLocation: Mount Laurel, NJPosition OverviewAs the General Manager of Sofive Mount Laurel, you will lead all day-to-day operations of our indoor soccer facility. This role is critical in delivering exceptional customer experiences, managing a dynamic team, driving local revenue, and upholding Sofive’s high operational standards.Key Responsibilities
- Oversee all daily operations to ensure a smooth, efficient, and customer-first experience
- Hire, train, and lead all center staff (Assistant Managers, Duty Managers, Program Coordinators, Sports Associates, and Service Representatives)
- Conduct weekly staff and management meetings for alignment and communication
- Drive local marketing and sales initiatives to boost participation and community engagement
- Monitor KPIs, manage payroll and inventory, control supply expenses, and ensure timely bank deposits
- Operate within budget and maintain strict compliance with company policies and procedures
- Perform daily facility walk-throughs to ensure cleanliness, safety, and operational excellence
- Support the continuous development and improvement of Sofive’s operational standards
- Take on additional responsibilities as needed to meet business goals
Qualifications
- Deep passion for and understanding of the soccer industry
- 5+ years of management experience, preferably in sports, recreation, hospitality, or a related field
- Proven leadership ability with experience managing diverse teams
- Excellent communication skills with a customer-centric mindset
- Highly organized, detail-oriented, and committed to delivering a top-tier customer experience
- Demonstrated success in meeting or exceeding revenue and operational targets
- Bachelor’s degree strongly preferred
- Proficiency in Microsoft Office and Google Workspace tools
What We Offer
- Competitive Salary
- Bonus Structure: Performance-based incentives
- Benefits: Comprehensive benefits package, including medical coverage and 401K
- Growth: Opportunity to grow within a fast-paced, soccer-centric companyApply now and become part of Sofive’s mission to revolutionize soccer experiences across the U.S.