Position Overview As the General Manager of Sofive Mount Laurel, you will lead all day-to-day operations of our indoor soccer facility. This role is critical in delivering exceptional customer experiences, managing a dynamic team, driving local revenue, and upholding Sofive’s high operational standards.
Key Responsibilities
Oversee all daily operations to ensure a smooth, efficient, and customer-first experience
Hire, train, and lead all center staff (Assistant Managers, Duty Managers, Program Coordinators, Sports Associates, and Service Representatives)
Conduct weekly staff and management meetings for alignment and communication
Drive local marketing and sales initiatives to boost participation and community engagement
Monitor KPIs, manage payroll and inventory, control supply expenses, and ensure timely bank deposits
Operate within budget and maintain strict compliance with company policies and procedures
Perform daily facility walk-throughs to ensure cleanliness, safety, and operational excellence
Support the continuous development and improvement of Sofive’s operational standards
Take on additional responsibilities as needed to meet business goals
Qualifications
Deep passion for and understanding of the soccer industry
5+ years of management experience, preferably in sports, recreation, hospitality, or a related field
Proven leadership ability with experience managing diverse teams
Excellent communication skills with a customer-centric mindset
Highly organized, detail-oriented, and committed to delivering a top-tier customer experience
Demonstrated success in meeting or exceeding revenue and operational targets
Bachelor’s degree strongly preferred
Proficiency in Microsoft Office and Google Workspace tools
What We Offer
Competitive Salary
Bonus Structure: Performance-based incentives
Benefits: Comprehensive benefits package, including medical coverage and 401K
Growth: Opportunity to grow within a fast-paced, soccer-centric company
Apply now and become part of Sofive’s mission to revolutionize soccer experiences across the U.S.