Must have exceptional skills in guest services as well as staff leadership
High functioning with an ability to multitask
Must have an exceptional knowledge of food and service.
Operational skills in Microsoft Excel, Word, as well as accounting and cost-management
Strong decision-making capabilities
High communication, collaboration, and delegation skills
High functioning command of the English language, as well as basic knowledge of relevant languages in the field of wine.
Proven ability to develop and maintain financial plans
Ability to motivate and lead people, and hold employees accountable
Strong working knowledge of operational procedures
Candidates with the ability to travel or relocate to other areas of the USA strongly considered.
Responsibilities
Ensure day-to-day business operations run smoothly
Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries
Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
Provide guidance and leadership to hourly and management teams while fostering our culture
Respond immediately and effectively to guest and employee needs and feedback
Assist in managing costs, driving sales and growing the business in support of financial goals
Partner with management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries
Model and promote teamwork across all teams
Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
Numbers & Facts
Location
San Francisco, California
Skills
Administrative Skillsunmatched
Business Growthunmatched
Business Operationsunmatched
Business Supportunmatched
Cost Accountingunmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Employee Assistance Planunmatched
English Languageunmatched
Financial Planningunmatched
Financial Statementsunmatched
Food Servicesunmatched
Food and Beverage Industryunmatched
Hospitality and Tourismunmatched
Leadershipunmatched
Lift/Move 25 Poundsunmatched
Lift/Move 50 Poundsunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Operations Processesunmatched
People Managementunmatched
Restaurantunmatched
Revenue Growthunmatched
Staff Requirementsunmatched
Team Playerunmatched
Vision Planunmatched
Willing to Travelunmatched
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