General Manager

b' General Manager in Worcester, MA | Pizza Hut \t \t \t \t \t \t \t \t \t \t \t \t \t \t\t \t\t \t\t \t\t\t\t \t\t Skip to main content \t

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General Manager

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\t\t\t\t\t\t\t\t349 Grafton St\t\t\t\t\t\t\t\t, \t\t\t\t\t\t\t\tWorcester\t\t\t\t\t\t\t\t, \t\t\t\t\t\t\t\tMA\t\t\t\t\t\t\t\t

\t\t\t\t\t\t\t\tID#P1-2002389-2\t\t\t\t\t\t\t

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\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPosition: Pizza Hut Restaurant General Manager (RGM)

Job Summary:

Reports to District Manager -

Drive the Financial and Operational Performance for Your Store by Empowering and Engaging Your Team to Grow Each Day. Create a Culture That Aligns with Tasty Hut, LLC Core Values and Ensures Operational Excellence.

Pay Rate(If Applicable):

Duties/Responsibilities

• Oversee All Staff and Operations in Your Restaurant with an Entrepreneurial Mindset
• Hire, Train, Build a Bench of Shift Leaders and Team Members in Restaurant
• Own and Promote Positive Restaurant Culture and Employee Experience (Live Life Unboxed!)
• Maintain Excellent Customer Service Standards
• Enforce and Follow Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Responsible for Oversight and Execution of All Store Inventory, Forecasting, Scheduling Processes
• Ensure All Teams Members Have the Tools and Knowledge Necessary for Success
• Partner with Field Marketing Manager and Director of Field Compliance to Grow Sales and Partner with Community
• Develop a Store Team that Has High Customer Satisfaction Results
• Ensure Restaurant Meets/Exceeds All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Work with District Manager to Keep Facility Up to Standard and in Good Repair
• Responsible for Restaurant P&L Management
• Evaluate and Improve Operational and Financial Performance of Restaurant
• Communicate Company Initiatives and Programs to Restaurant Teams
• Own the Career Development and Performance Management Process for Restaurant Team (MSM)
• Expert Knowledge and Utilization of Pizza Hut Provided Tools (Hutlink, Learning Zone, Pizzapedia)
• Executes all Pizza Hut Provided Training Material and Courses, Follows Up with Store Teams
• Compliant with All Laws and Regulations
• Ensures a Safe Work Environment is Provided in Restaurant
• Maintains a Clean, Organized Restaurant That Meets All Health and Safety Regulations
• Demonstrate Trade Area Knowledge
• Manage and Maintain Positive Vendor Relationships
• Brand Steward for Pizza Hut Brand
• Maintain Restaurant Calendar
• Manages and adheres to Tasty Hut, LLC Handbook and Policies
• Effectively Communicates and Executes Company Initiatives by Managing Performance of Restaurant Team
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibit Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - All Roles
• Serv Safe Certified
• Lead On! Shift Leader
• MSM Course 10
• Proficient at Microsoft Office
• Lead On! General Manager and Computer basics
• Reliable Transportation
• Communicate, Give Feedback
• Valid Driver\'s License and Car Insurance Required
• Adhere to GM Schedule Requirements (Peak Hours)
• Motor Vehicle Record Check

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At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC ("YRSG") and Yum Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you.

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Â2026 Pizza Hut, LLC. All rights reserved. The Pizza Hut name, logos and related marks are trademarks of Pizza Hut, LLC. All other trademarks are the property of their respective owners.

References to â€we†and â€our†include Pizza Hutâ€s corporately owned restaurants and independently owned and operated franchises. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment related matters in their restaurants. The benefits referenced may not be available at all Pizza Hut restaurants. Pizza Hut and its franchisees are equal opportunity employers.

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This job is located in Worcester, MA. Candidates can explore additional roles in Worcester, MA and surrounding areas using the job search tool.

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