Global Account Manager

The Global Account Manager plays a critical role on our Enterprise team by renewing, stabilizing and expanding the value for a named list of existing Euromonitor client accounts. Account Managers find new senior executives and teams within existing client organizations to engage, thus broadening the impact Euromonitor has with our client base. Enterprise AMs also work with existing users of our intelligence to better our understanding of their challenges and needs. This insight is then used to develop service strategies as well as new products.

Responsibilities include:

• Securing revenue retention and driving syndicated research growth
• Develops and executes customized annual engagement plans with the purpose of strengthening presence in alignment with client's needs
• Proactive account research to identify new opportunities for engagement and unmet needs and create awareness of value proposition with critical stakeholders
• Engages with Research teams to optimize outcome of research client engagement agendas, and serving as the internal "voice of the customer"
• Managing the overall existing partnership with client organizations; this includes conducting quarterly calls with main contacts, building value, negotiating contract renewals, providing training to key user groups, researching client accounts to understand their needs/goals and creating actionable business/account plans which outline your service & sales strategies
• Being a confident and fair negotiator, seeking to create mutually beneficial agreements, ensure long term partnerships and achievement of renewal targets
• Identifying opportunities to add value to client relationships by helping clients maximize the use of their existing resources