Proactively greet each and every guest and make them feel welcome, comfortable, special and relaxed. In many ways, you are the Captain of the Ship. Yours is the very first impression our guests have, so it is important that you are courteous, professional and accommodating. At all times, our Greeterstaff is expected to communicate with guests, management and staff members in a courteous manner.Welcome each incoming guest with a warm smile and sincere greetingStrike up a conversation while walking guests to their tablePoint out restrooms for their convenienceSmile, hand guests menus, let them know who their server will beAsk if there is anything they need until their server arrivesThank each guest as they leave the building. Invite them to return.Answer all phone calls by the third ringOffer full greeting. Smile while speaking on the phone!When taking reservations, repeat back all informationAlways ask if it is a special occasionMaintain waitlist. Communicate with management regarding waitlist timesInspect assigned restroom every 30 minutes. Clean and restock as neededMaintain lobby areaComplete all opening, running and closing side work.Work as a team with your coworkers