404 Results for

Guest Services Jobs in Baltimore, MD

Jobs

New!

Baltimore, MD3 days ago

$18–$21 Per Hour

Founded by William Kolodner and now led by his daughter Jill Kolodner and grandson Hunter Duke, we're a family-run firm handling auto accidents, premises liability, wrongful death, dog bite, pedestrian, bicycle, and scooter cases across Maryland and D.C.

. You will manage phones, greet visitors, handle administrative functions, support firm ownership with technology and day-to-day needs, coordinate with insurance companies and vendors, and assist with light client relations and marketing tasks.

Hanover, MD30+ days ago

$16–$18 Per Hour

p>At Home2 Suites by Hilton Arundel Mills BWI Airport, we’re looking for a Guest Services Agent who enjoys helping people, thrives in a fast-paced environment, and understands that the front desk is more than a transaction—it’s often the first and last impression of a guest’s stay.

If you’re someone who notices details, enjoys solving problems, stays calm under pressure, and can shift seamlessly from welcoming a family on vacation to assisting a tired business traveler, we’d love to meet you.

Hanover, MD30+ days ago

$21–$24 Per Hour

p>At Home2 Suites by Hilton Arundel Mills BWI Airport, we believe hospitality is more than check-ins and check-outs—it’s about making people feel genuinely welcome, cared for, and valued.

As our Guest Services Manager, you’ll be the heartbeat of the front office operation, ensuring guests receive exceptional service while coaching and developing a high-performing team.

DC9 days ago

Those activities include child development and youth centers, the Langley Club, a golf course, bowling center, auto hobby shop, community center, marina, an outdoor recreation program, indoor and outdoor pools, and various administrative support offices - just to name a few.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12989395.

Washington, DC21 days ago

Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal's Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Baltimore, Maryland30+ days ago

li>Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.

The Study at Johns Hopkins is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests.

Washington, DC30+ days ago

$28–$30 Per Hour

p>https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf.

Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Baltimore, MD24 days ago

Proud to be the only healthcare company in Baltimore to be named a "Top Workplace" for 14 years in a row and recognized in US Newsweek as "Best Nursing Homes", FutureCare stands out as a leader in managing health care across a continuum of care. At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care.

Baltimore, MD12 days ago

$17.31–$20.45 Per Hour

The Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution. Support guest service needs by working posts in any / all of the following areas: Waterfront Park, Harbor Wetland, Membership/Will Call/4D Cashier, 4D Theater, Information Desk, VR and other posts as assigned.

Calverton, Maryland30+ days ago

The ideal candidate will be friendly, have strong communication skills, and have a knack for exceptional customer service.

We are currently looking for a:. Splish Splash Guest Services

Roles & Responsibilities:.

Washington, DC30+ days ago

$19–$23 Per Hour

Maintain a highly visible appearance in lounge area during entire shift and periodically circulating through the area to assist servers, to respond to any guest requests and to assess the efficiency of the operation for management. YOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology.

DC9 days ago

$17.85–$19.29 Per Hour

p>If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12989725.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant.

Washington DC, Columbia24 days ago

TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics.

TAIT is looking for experienced Freelance Event Guest Services Coordinators (U.S.-based) to support a major project taking place on-site in Washington, DC from mid August to late October 2026, with remote work beginning June 2026.

DC14 days ago

p>If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12986458.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant.

Baltimore, MD12 days ago

$17–$19.75 Per Hour

Support guest service needs by working posts in any / all of the following areas: Waterfront Park, Harbor Wetland, Membership/Will Call/4D Cashier, 4D Theater, Information Desk, VR and other posts as assigned.

Hanover, MD30+ days ago

Why We Need Your Talents: The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high-quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.

Baltimore, Maryland25 days ago

$15–$20.14 Per Hour

p style="margin:0px">Proud to be the only healthcare company in Baltimore to be named a “Top Workplace” for 14 years in a row and recognized in US Newsweek as “Best Nursing Homes”, FutureCare stands out as a leader in managing health care across a continuum of care. Overview:

At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care.

Baltimore, MD29 days ago

$18.27–$24.87 Per Hour

Responsibilities include taking the initiative to support the needs of guests from the moment of arrival through departure, ensuring all requests are addressed with enthusiasm and always following Aquarium policies and procedures while keeping in mind the Aquarium values of Connection, Curiosity, Optimism, Service and Wellbeing. This position is expected to maintain daily communication with the team of Guest Service Representatives/Specialists to create informed Aquarium representatives, monitor service levels and coach them for a successful future at NA.

Bel Air, MD22 days ago

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

Rockville, MD29 days ago

Baltimore, MD28 days ago

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Reporting to the Assistant Director of Patient and Visitor Services, you'll lead and empower a team of Guest Services staff, ensuring seamless departmental operations and fostering a culture of Service Excellence.

Baltimore, MD30+ days ago

Full-time
Employee

You will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects. This role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

p dir="ltr" style="line-height:1.3800000000000001;margin-left:18pt;margin-right:18.7pt;margin-top:0pt;margin-bottom:0pt">Consistently models the behavior of a ‘Baywood Ambassador’ who:

Maintains a professional image, including appearance, verbiage, and body language, at all times.
Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up.

Baltimore, MD24 days ago

$15–$15 Per Hour

p>Working Conditions:

Must be able to stand and remain active for an eight-hour shift;
Must be able to walk large areas of the Zoo as needed;
Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;
Ability to work a flexible schedule to include weekends, holidays, and special events; and,
Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects.
Communication (Internal and External):
- Respond appropriately to guests’ questions, comments, or concerns;
- Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and,
- Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

p>Experience/Training:

Minimum of six months related experience and/or training;
Proficient in cash handling procedures;
Familiarity with a Point of Sale (POS) system environment; and,
Working Conditions:
- Must be able to stand and remain active for an eight hour shift;
- Must be able to sit upright for long periods of time;
- Must be able to walk large areas of the Zoo as needed;
- Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions;
- Ability to work a flexible schedule to include weekends, holidays, and special events; and,
- Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects.
  Communication (Internal and External):
  - Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations;
  - Respond appropriately to guests’ questions, comments, or concerns;
  - Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and,
  - Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

Timonium, MD22 days ago

$16–$16 Per Year

p dir="ltr" style="line-height:1.3800000000000001;margin-left:18pt;margin-right:18.7pt;margin-top:0pt;margin-bottom:0pt">Consistently models the behavior of a ‘Baywood Ambassador’ who:

Maintains a professional image, including appearance, verbiage, and body language, at all times.
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.

Arlington, VA30 days ago

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Washington, DC21 days ago

$40,000–$40,000 Per Year

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Washington DC, District of Columbia30+ days ago

li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

To see other opportunities at this location, click here..

Washington, District of Columbia24 days ago

About Us :

One of the closest hotels near Capitol Hill, the National Mall, Union Station, the Supreme Court, and the Library of Congress, Capitol Hill Hotel boasts a superior location matched by distinct style and impeccable service.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

New!

Washington, District of Columbia3 days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Annapolis, Maryland16 days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Washington DC16 days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Clarksville, Maryland30+ days ago

div class="job-description-container">

Replies within 24 hours

Benefits:

Childcare Discount.

· High School Diploma or Equivalent

· 18 years old or older please

· Strong organization and attention to detail

· Team player with the ability to work independently with minimal supervision.

Compensation: $16.00 - $18.00 per hour

Washington, DC30+ days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

New!

Rockville, Maryland5 days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Arlington, Virginia30+ days ago

a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. Compensation Type: Hourly Highgate Hotels:

Arlington, Virginia26 days ago

p style="text-align:inherit">The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Arlington, VA25 days ago

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Hanover, MD23 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Washington, District of Columbia8 days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Washington, District of Columbia19 days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Clarksville, MD30+ days ago

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Arlington, VA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards . The beautiful Hilton Arlington National Landing is seeking a full-time Guest Service Agent to join their front office team !This beautiful, 393-room hotel is in National Landing, less than five minutes from Ronald Reagan National Airport and only three blocks to the metro for easy access to downtown DC, five miles away.

Arlington, Virginia30+ days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Washington, DC30+ days ago

The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. Close out each shift effectively and correctly, with a high attention to detail; run all reports as directed by Assistant Front Office Managers and Director of Front Office Operations.

DC30+ days ago

$22–$24 Per Hour

p>Minimum Qualifications for the Guest Services Supervisor:

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities.

Queenstown, MD30+ days ago

This role is responsible for delivering exceptional guest service, managing retail sales, and assisting golfers with tee times, merchandise, and overall experience at the resort. Join a team committed to service excellence, collaboration, and purpose-driven hospitality rooted in the Vivamee virtues of Joy, Humility, and Ministry.

Washington, District of Columbia30+ days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

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Guest Services Jobs in Baltimore, MD

Legal Receptionist & Administrative Assistant WGK Personal Injury Lawyers

Guest Services Agent ARUNDEL MILLS OFFICE LLC

Guest Services Manager ARUNDEL MILLS OFFICE LLC

Guest Services Representative United States Air Force

Guest Services Agent Viceroy Hotel Group

Guest Services Agent (AM & PM Shifts) Study Hotels

GUEST SERVICES AGENT (FULL TIME) Compass Group North America

Guest Services Associate FutureCare Health and Management Corp

Guest Services Specialist- Part Time National Aquarium In Baltimore Inc

Splish Splash Guest Services DNU

Seasonal Guest Services Pool Attendant YOTEL Limited

GUEST SERVICES REPRESENTATIVES United States Air Force

Freelance Event Guest Services Coordinator (U.S. Based) - Washington D.C. Project Tait

GUEST SERVICES MANAGER United States Air Force

Guest Services Specialists Association of Zoos and Aquariums

Slots/ Guest Services Supervisor Maryland Live! Casino & Hotel Maryland

Guest Services Associate FutureCare

Guest Services Shift Lead Association of Zoos and Aquariums

Guest Services Rep Part Time-104020 Extended Stay America Inc

Guest Services Rep Full Time-104010 Extended Stay America Inc

GUEST SERVICES SUPERVISOR Johns Hopkins Hospital

Front Desk Associate - Part-Time Company Confidential

Guest Services Agent - PM & Overnight HOWARD HOSPITALITY LLC

Guest Services Agent (Part-Time) Maryland Zoo

Guest Services Agent - Sales Associate (Part-Time) Maryland Zoo

Guest Service Manager BELLE GROVE ENTERPRISE LLC

Guest Service Agent (Front Desk Agent) ROCKVILLE PADONIA ENTERPRISES LLC

Guest Service Supervisor Highgate Hotels LP

Guest Service Representative NOMA HOSPITALITY LLC HOMEWOOD

Guest Service Agent Courtyard DC Navy Yard

Guest Service Agent Capitol Hill Hotel - Washington Dc

Guest Service Agent Hilton Garden Inn Washington DC Downtown

Guest Service Agent Annapolis Waterfront Hotel, Autograph Collection

Guest Service Agent Kimpton Banneker Hotel by IHG

Spa Sales and Guest Service Associate Clarksville

Guest Service Agent AC Hotel Washington DC Convention Center

Guest Service Agent Homewood Suites by Hilton Rockville-Gaithersburg

Guest Service Supervisor Westin Arlington Gateway

Guest Service Agent Sonesta International Hotels Corporation

Guest Service Agent Sonesta Great Bay Beach Resort & Casino

Guest Service Agent Waterford Hotel Group

Guest Service Agent The Graham Georgetown

Guest Service Agent Fairfield Inn & Suites by Marriott Washington, DC/Downtown

Spa Sales and Guest Service Associate Hand & Stone - 6030 Daybreak Circle - Clarksville, MD

Guest Service Agent - Hilton Arlington National Landing Hilton Global

Guest Service Agent AC Hotel Arlington National Landing

Guest Service Agent The Watergate Hotel

Guest Service Manager Troon Golf LLC

Queenstown Harbor Golf & Resort | Guest Service Associate (part time) Queenstown Harbor Golf Resort

Guest Service Agent Hampton Inn - DC

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