Job Description
Job Overview:
The Group Leader (Shift Supervisor) provides full oversight and leadership for one of four rotating 12‑hour shifts (7am–7pm / 7pm–7am) in a 24/7 fiber optic cable manufacturing facility. This role is accountable for the performance, safety, quality, staffing, and execution of all production activities across the entire shift. The Supervisor leads and develops Team Leaders in their respective areas, ensuring alignment, consistency, and strong operational discipline throughout the shift.
The Supervisor ensures production goals are met safely, efficiently, and in compliance with company policies, standards, and regulatory requirements.
Key Responsibilities:
Shift Leadership & Execution:
- Own full operational performance for the entire shift, including safety, quality, production, and people leadership.
- Lead and coach Team Leaders, ensuring they execute plans effectively and maintain high standards in their areas.
- Deliver shift‑level production objectives and make quality decisions to support customer and business needs.
- Execute the shift operations plan across all process areas, ensuring proper workflow, material movement, and production sequencing.
- Reassign staffing resources based on changing priorities, production demands, or unexpected events.
- Ensure all product meets standards defined by the Plant’s Quality Management System.
People Leadership:
- Develop, mentor, and evaluate Team Leaders, ensuring effective leadership throughout all production areas.
- Support Team Leaders in managing operator performance, training, and accountability.
- Foster a positive, collaborative, and high‑performance team culture.
- Address performance gaps and support employee development initiatives.
Safety & Compliance:
- Champion a strong safety culture and ensure compliance with all plant safety procedures and ISO14001 EMS guidelines.
- Serve as a first responder and evacuation team leader during emergencies.
- Lead or participate in incident investigations and ensure corrective actions are implemented.
- Ensure proper execution of monthly inventory counts and other compliance activities as required.
Shift Communication & Alignment:
- Prepare and deliver thorough end‑of‑shift turnover reports, ensuring seamless communication between shifts.
- Communicate priorities clearly to Team Leaders and ensure alignment across all departments.
- Manage the MRR queue and ensure issues are addressed promptly.
Who We’re Looking For:
- High School Diploma required; Bachelors Degree preferred.
- Minimum five (5) years of progressive leadership or management experience in a manufacturing environment required.
- Basic computer skills required.
- Background in the optical fiber cabling industry is a plus.
- Strong focus on safety, quality, and customer satisfaction.
- Effective leader who enjoys developing others and building strong teams.
- Excellent communication skills—both verbal and written.
- Strong organizational, time‑management, and multitasking abilities.
- Able to remain calm, professional, and effective in fast‑paced or high‑pressure situations.
Numbers & Facts
| Location | Claremont, North Carolina |
| Industry | Manufacturing - Other |
| Company Size | 10,000 employees or more |
| Year Founded | 1879 |
| Website | https://www.prysmiangroup.com/en/careers/what-we-offer/sell-it-program |
Benefits
Paid Sick Days, Parking, Prescription Drug Coverage, Professional Development, 401K, Stock Options, Employee Referral Program, Flexible Spending Accounts, Employee Events, Life Insurance
About Company
Prysmian is world leader of the energy and telecom cables and systems industry, with some 19,000 employees across 50 countries worldwide.
Prysmian Group operates 10 plants in North America serving the telecom and energy markets. The Group consists of Prysmian and Draka, two of the strongest and most respected commercial brands in the industry, whose highly complementary products and services meet the needs for two distinct sectors: Telecom Cables & Systems produces optical fibers, optical cables and connectivity for video, data and voice transmission. Prysmian Group has two fiber optic manufacturing facilities in the United States covering 1.5 million square feet, including the only co-located fiber and cable facility in North America.
In our energy business, we design and produce cables and systems for the transmission and distribution of low, medium, high and extra high voltage systems. In 2009, Prysmian built the only Vertical Continuous Vulcanization line in North America in the Abbeville, SC plant. This facility is used to produce insulated high voltage cables. In addition, the group has a manufacturing facility in Prescott, Ontario to meet Canada’s power cabling needs.
A key factor in managing the Group's business is attention to sustainable development and the environment. As part of its activities, the Prysmian Group is involved in implementing management and production processes which help improve environmental sustainability and safety at work, in accordance with the guidelines of its HSE policy.
Skills
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