Group Product Manager: AI-Driven Agent Experience

Affirm

  • Chicago, IL
  • 6 days ago
    Want to know if you’re a fit?
    Upload your resume and let our AI show you.

    Skills

    • Artificial Intelligence (AI)unmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Product Managementunmatched

    Description

    Affirm is looking for an experienced product leader to join the Consumer Servicing team in Chicago. You will define the strategy for Agent Experience, develop a team of Product Managers, and drive AI-first transformation while focusing on operational excellence and customer experience.The ideal candidate has managed PMs, possesses strong product judgment, and is excited about using AI to enhance customer service. A Bachelor's degree is required, and the role offers a remote-first work culture with flexible options.#J-18808-Ljbffr

    Numbers & Facts

    LocationChicago, IL

    Similar Jobs

    See more jobs