Call Monitoring, Customer Support/Service, Data Entry, Help Desk, Online Chat, Resolve Customer Issues, Time Management
Details:
Job Responsibilities:
- Provide technical end-user support via telephone, email, or web chat.
- Provide restorative or maintenance actions to resolve end-user problems.
- Respond to end-user problems based on standard procedures.
- Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
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Stefanini International Holdings Ltd