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IT Support Jobs in Detroit, MI

Helpdesk Technician I

Stefanini International Holdings Ltd
  • Detroit, MI
    30+ days ago

    Job Description

    Details:

    Job Responsibilities:

    • Provide technical end-user support via telephone, email, or web chat.
    • Provide restorative or maintenance actions to resolve end-user problems.
    • Respond to end-user problems based on standard procedures.
    • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.

    Numbers & Facts

    LocationDetroit, MI

    Skills

    • Call Monitoringunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Help Deskunmatched
    • Online Chatunmatched
    • Resolve Customer Issuesunmatched
    • Time Managementunmatched

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