Housekeeping Supervisor

About the role

Recess Hotel and Club is seeking a hands-on, service-driven Housekeeping Supervisor to support the daily operation of our Housekeeping department and help ensure every guest room and public space reflects the standards of an elevated, full-service hotel.

This is a highly visible leadership role for someone who is comfortable balancing room quality, team support, operational priorities, and guest service throughout the day. The ideal candidate leads from the floor, communicates clearly, holds high standards, and steps in wherever needed to support both the team and the guest experience.

This is a full-time, onsite position at Recess Hotel and Club Savannah. Open availability is required, including the flexibility to work multiple shifts spanning mornings through evenings based on business needs and a rotating schedule.

What you'll do

• Supervise daily Housekeeping operations and support the team in delivering consistently clean, well-presented guest rooms and public areas
• Inspect guest rooms and assigned areas to ensure Hotel Bardo cleanliness, presentation, and quality standards are consistently met
• Lead from the floor by coaching, training, and supporting Housekeeping team members throughout the shift
• Help organize daily assignments, priorities, room status, and workflow based on occupancy and operational needs
• Partner closely with Front Office, Engineering, and other departments to resolve guest and operational needs quickly
• Respond professionally to guest requests, concerns, and service recovery opportunities with urgency, judgment, and genuine hospitality
• Reinforce accountability while contributing to a positive, respectful, and high-performing team culture
• Maintain strong communication with Housekeeping leadership regarding room readiness, staffing needs, maintenance concerns, and service issues
• Step into operational needs as required to keep the department moving and ensure the guest experience is never compromised

Qualifications

• Previous Housekeeping leadership or supervisory experience in a full-service hotel or resort environment
• Experience working in an upscale, luxury, or similarly high-service hospitality environment strongly preferred
• Strong understanding of hotel room cleanliness, inspection, presentation, and service standards
• Comfortable interacting directly with guests and handling service recovery when needed
• Ability to coach, direct, and hold team members accountable while maintaining a positive leadership presence
• Strong organization, communication, and attention to detail
• Ability to prioritize effectively and remain composed in a fast-paced hotel environment
• Open availability, including mornings, afternoons, evenings, weekends, and holidays as business needs require
• Bilingual English/Spanish strongly preferred
• Professional appearance and a genuine commitment to elevated hospitality

Why Recess?

Build something from the beginning.

• Join the opening team behind one of Savannah's most anticipated lifestyle hotels and help shape the guest experience from day one.

Take care of yourself.

• Medical, dental, vision, and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays, and a paid birthday
• Complimentary daily team member meal

Experience the brand.

• Complimentary two-night stay at Hotel Recess & Club Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail, and The Cooking School at Saint Bibiana 
• Complimentary fitness classes

Travel farther.

• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide

Grow with Left Lane.

• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• The opportunity to help shape one of hospitality's most exciting lifestyle brands