SUMMARYThe Housing and Administrative Coordinator has the primary responsibility to provide administrative assistance and support to the Chief Program Officer and Housing Services department. Such activities include, but are not limited to, supporting leadership and services through office management and other administrative duties as assigned.
RESPONSIBILITIES- Responsible for scheduling appointments, calendar coordination, and communication for CPO while providing email support, including review and response as needed.
- Process internal and external office documents, including preparation for CPO signature. Ensures documents requiring CPO awareness and approval are presented for signature promptly.
- Supports preparation of documents and minute taking for Program Committee and other program related meetings.
- Manage and maintain the document control system. Ensure content and integrity of all documentation relevant to the organization’s operations is protected. Such documentation includes but is not limited to approved Policy and Procedure, related forms, and documents.
- Assist with annual review and evaluation of program methodology and service delivery processes, which include conducting program participant surveys and identifying barriers to receiving or successfully completing services.
- Coordinate and provide oversight of annual audits in adherence to funder and or contract authority contract targets and requirements.
- Prepare or modify a variety of written materials (e.g., correspondence, memos, meeting minutes, policy and procedure, and reports, etc.) for the purpose of documenting activities and or conveying information.
- Assist with recruitment and retention activities, including screening, scheduling interviews, and preparing personnel and payroll forms Housing Services applicants seeking employment.
- Schedule and track annual training requirements including staff and community meetings.
- Support all office management including purchasing of supplies and materials.
- Maintain confidentiality at all times. Transmit applicant/participant information in an appropriatemanner with respect for individual privacy and dignity.
- Complete annual training plan requirements. Independently seek out resources and learning opportunities to foster ongoing professional growth, including meetings and trainings coordinated and or facilitated by community partners. Maintain awareness of trends and best practices and proactively and continually acquire knowledge in fields related to women, crises management, and homelessness.
- Perform additional duties and participate on work committees as assigned.EDUCATION AND EXPERIENCEAssociate’s or Bachelor’s degree. Minimum of 3 years proven administrative support and quality improvement experience and time management skills to complete a high volume of varied responsibilities in a fast-paced work environment.KNOWLEDGE, SKILLS, ABILITIES
- Demonstrate excellent verbal and written communication skills, including the ability to effectively articulate CTL’s mission, vision, and message.
- Demonstrate proficiency in quality improvement, performance measurement, and/or program evaluation and demonstrate advanced computer skills (Windows operating system and Office products, including Word, Excel, and Outlook). Ability to learn and use any other software programs needed in the operations of CTL programs.
- Work independently with minimum supervision and maximum accountability. Possess excellent interpersonal skills and the ability to work well with all levels of management, staff, and families.
- Prioritize and execute multiple projects under demanding deadlines with attention to detail.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Center for Transforming Lives partners with single mothers and their children so they can thrive. Founded in 1907, Center for Transforming Lives is one of Tarrant County’s biggest family safety nets, working to disrupt cycles of poverty and homelessness among the most vulnerable in our community. The non-profit meets the needs of 3,000 women and children annually, through a comprehensive and evidence-based, two-generation and trauma-informed model. Thanks to housing support, early childhood education, economic mobility services and counseling services that work across generations, parents and children establish security and well-being as a family. Led by CEO Carol Klocek since 2009, the $20 million non-profit opened its new Riverside Campus headquarters in May.
Center for Transforming Lives is the only homeless services provider in Tarrant County and one of seven early childhood education centers to achieve National Accreditation, recognized for the highest standards of care in the nation.