Department: Operations Reports To: Director of Housing Employment Type: Full-Time
Position Summary
The purpose of this position is to assist Above and Beyond’s clients in becoming sustainably housed and employed. Under the direct supervision of the Director of Housing & Employment and direction of the Director of Operations, a Housing and Employment Coordinator will create case management service plans for clients, assessing their needs and goals.
The ideal candidate is organized, personable, community-oriented, and passionate about engaging our clients to make a meaningful impact.
Essential Duties and Responsibilities
· Assist clients in identifying, securing, and maintaining safe, stable, and affordable housing.
Conduct housing assessments and develop individualized housing plans based on client needs, goals, and circumstances.
Coordinate housing searches, applications, interviews, and move-in processes with clients and housing providers.
Develop and maintain relationships with landlords, property managers, housing agencies, shelters, and community-based organizations.
Provide ongoing housing stabilization support, including assistance with lease compliance, landlord communication, and referrals to supportive services.
Assist clients with identifying employment opportunities that align with their skills, experience, interests, and career goals.
Provide job-readiness support, including resume development, job applications, interview preparation, and workplace expectations.
Establish and maintain relationships with employers, workforce development agencies, staffing organizations, and community partners to identify employment opportunities.
Coordinate referrals to job training, education, certification, transportation, childcare, and other supportive services that promote employment success.
Track client progress toward housing and employment goals and provide ongoing coaching, follow-up, and problem-solving support.
Advocate on behalf of clients when appropriate and assist with resolving barriers related to housing, employment, transportation, documentation, or access to community resources.
Maintain accurate and timely case notes, client records, service plans, referrals, and outcome documentation in accordance with organizational policies and applicable requirements.
Collaborate with case managers, social service providers, employers, housing providers, and other professionals to ensure coordinated services.
Assist clients in accessing public benefits, identification documents, housing resources, employment services, and other community resources.
Monitor housing and employment outcomes and prepare reports as required by the organization or funding sources.
Maintain confidentiality and comply with all applicable organizational policies, ethical standards, and privacy requirements.
Participate in team meetings, training, community outreach, and professional development activities.
Perform other duties as assigned to support client stability, self-sufficiency, and successful community integration.
Qualifications
Minimum of 1–2 years of experience in housing services, employment services, case management, workforce development, social services, or a related field.
Experience working in a nonprofit, healthcare, behavioral health, or community-based organization is preferred.
Knowledge of nonprofit operations and community housing engagement strategies.
Benefits
Competitive salary
Medical, dental, and vision insurance
Paid Time Off (PTO)
Paid holidays
Retirement plan (401(k))
Professional development and training opportunities
Numbers & Facts
Location
Chicago, IL
Job Type
Full-time
Skills
Affordable Housingunmatched
Behavioral Healthunmatched
Career Developmentunmatched
Case Managementunmatched
Childcareunmatched
Coachingunmatched
Community and Social Servicesunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Documentationunmatched
Health Insuranceunmatched
Interviewing Skillsunmatched
Needs Assessmentunmatched
Nonprofitunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Property Managementunmatched
Social Workunmatched
Time Managementunmatched
Training/Teachingunmatched
Vision Planunmatched
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