- Collects, reviews, organizes and prepares employee records and other HR
documentation in response to audits, subpoenas, regulatory and other authorized requests.
- Serves as point of contact for routine employee and manager inquiries, provides guidance on established HR procedures and resolves administrative issues.
- File and maintain confidential records, personnel files, and sensitive information including I9's.
- Coordinates the collection, review, and tracking of company training programs, monitors completion status, follows up on outstanding requirements and maintains records.
- Process new hire onboarding documents, review for accuracy and file appropriately.
- Receives and documents initial employee complaints, gathers relevant information, and promptly escalate concerns to the appropriate HR leadership.
- Perform new hire check-in calls and exit interviews.
- Route general HR questions from field personnel to appropriate HR team member.
- Work on HR projects as needed.
- Provide backup support for front desk including answering phone calls, greeting visitors, preparing for meetings, among other tasks.