ROSS DOWNING AUTO GROUP

HR Generalist

Support the people who drive us forward.

Now Hiring • Full-Time • Hammond, LA • On-Site

5 Locations Today
Multi-State Operations — Louisiana & Mobile, Alabama
Growing People-First Culture — Building Toward 20 Stores by 2040

THE OPPORTUNITY

Ross Downing Auto Group is a growing, family-rooted dealer group with five locations across Louisiana and Mobile, Alabama — and ambitious plans to expand to 20 stores by 2040.

As we grow, our people are everything. We're looking for an organized, people-focused HR Generalist who is ready to make an impact across our organization. This role will support day-to-day HR operations, employee onboarding, benefits administration, HR compliance, employee records, and recruiting support across our dealership locations.

You'll work directly with the HR Manager, store managers, and leadership to support our team members, maintain accurate HR processes, and help build consistent practices across our growing dealer group. Responsibilities may evolve as the organization grows, including additional support for payroll administration and related HR operations.

If you're adaptable, take initiative, and enjoy a role where priorities can evolve as the business grows, we'd love to meet you.

WHAT YOU'LL OWN

HR Administration & Compliance

• Maintain accurate employee records, personnel files, and HR system information.
• Assist with HR policy updates, handbook maintenance, and compliance documentation.
• Help track required training, employee documentation, and compliance deadlines.
• Support HR reporting, process improvements, and special projects as business needs evolve.

Onboarding & Employee Experience

• Coordinate new-hire onboarding, orientation, and required employment documentation.
• Assist with employee status changes, offboarding, and related communications.
• Help ensure employee information is communicated accurately and promptly to the appropriate departments. 
• Serve as a resource for routine employee HR questions and direct complex matters to the HR Manager.

Benefits & Payroll Support

• Assist with benefits enrollment, employee questions, and open enrollment communications.
• Support benefits administration and coordinate employee information with payroll and benefits providers.
• Coordinate employee status changes, approved pay-rate changes, deductions, and other personnel updates with Payroll.
• Assist with timekeeping questions, payroll data verification, and resolution of routine discrepancies.
• Help maintain accurate records supporting payroll and benefits administration.
• As business needs evolve, responsibilities may expand to include additional payroll administration or processing duties.

Recruiting & Staffing Support

• Maintain job postings and assist with keeping open positions current across dealership locations.
• Support managers with recruiting-related administrative needs and candidate documentation.
• Assist with offer letters, pre-employment requirements, and hiring paperwork.
• Help maintain accurate information on open positions and communicate staffing updates as needed.
• Assist with recruiting initiatives and process improvements as the organization's hiring needs evolve.

Employee Relations & Management Support

• Assist with employee relations documentation and escalate sensitive matters to the HR Manager.
• Support managers with HR processes, policies, and required documentation.
• Help promote consistent HR practices across all dealership locations.
• Build effective working relationships with store managers, department leaders, and employees.

WHAT WE'RE LOOKING FOR

• Previous experience in HR, HR administration, benefits administration, payroll support, or a related field.
• Strong organizational skills, attention to detail, and reliable follow-through.
• Excellent written and verbal communication skills.
• Comfort managing multiple priorities in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office and familiarity with HRIS or other HR systems.
• A proactive, service-oriented mindset and willingness to learn.

A PLUS, BUT NOT REQUIRED

• Multi-location or automotive dealership experience.
• Experience with onboarding, employee records, benefits administration, or HR systems.
• Familiarity with payroll systems, timekeeping, payroll data, and employee pay changes. 
• Knowledge of FMLA, ADA, ACA, and other applicable employment requirements.
• An associate's or bachelor's degree in Human Resources, Business Administration, Accounting or a related field.

WHO WE'RE LOOKING FOR

Someone who is dependable, detail-oriented, and takes pride in making sure important details don't fall through the cracks.

A people-focused professional who enjoys helping employees, answering questions, and providing a positive HR experience.

A team player who is comfortable working with managers and employees across multiple dealership locations.

Someone who can shift between HR administration, benefits support, onboarding, and recruiting-related tasks while maintaining professionalism and confidentiality.

Most importantly, someone who is adaptable, solutions-oriented, and excited to grow alongside an expanding organization.

WHY ROSS DOWNING?

We're a stable, family-rooted Gulf South dealer group that values relationships, teamwork, and long-term growth.

At Ross Downing Auto Group, you'll have the opportunity to contribute across multiple areas of Human Resources rather than being limited to one narrow function. You'll help support our employees, strengthen HR processes, and build the foundation for our next stage of growth.

We offer competitive compensation, full benefits, and the opportunity to make a meaningful difference in a growing organization where people matter.

READY TO MAKE A DIFFERENCE FOR OUR TEAM?

Join Ross Downing Auto Group and help support the people who drive us forward.