Company Description
Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers’ business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com.
Job Description
The HR Generalist will assist in the implementation and maintenance of HR practices and programs in support of SO business objectives. Primary areas of responsibility include support in talent acquisition, HR analytics, Onboarding, communication plan and support positive cultural preservation.
Essential Functions:
- Implementing end-to-end recruitment process, including:
- Profile alignment and consulting with hiring manager
- Job posting and advertising
- Managing applicant tracking system
- Liaising with 3rd party recruiters or leasing agencies
- Attending job fairs, if available
- Resume and phone screening interviewing
- Coordinating interview schedules with hiring managers
- Arranging candidate travel (if needed).
- Assisting in the preparation of an employment offer
- Collecting pre-employment documentation and other requirements
- Welcome and on-boarding/orientation meetings
- Oversees the onboarding process, including;
- Initiation of background checks and drug screens
- New hire bundles
- Preparing orientation schedules
- Coordinating with key players in other departments
- Delivers new hire HR orientation.
- Oversees the termination process to include notifying relevant internal parties, ensuring all items are completed.
- Organizes training sessions as needed.
- First point of contact for Benefits Annual Enrollment which may include conducting annual presentations.
- Processes additional payments (i.e., sales commissions, bonuses).
- Prepares and collates reports
- Supports the HRBP in the analyses of HR KPI’s and their fulfillment by generating accurate, high-quality reports relating to hiring, sickness, attrition, diversity, etc.
- Associate Engagement Activities
- Supports local site events geared towards associate engagement.
*Any HR related activities as required at the site
Qualifications
Competencies:
Required:
- Knowledge of human resources management practices and US labor / employment law.
- Ability to effectively resolve issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation, or federal/state law.
- Excellent skill in both verbal and written communication, with financial and business acumen.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Must be a self-starter who is flexible to changing business demands; has a sense of urgency and works well under pressure.
- Strong analytical skills.
- Microsoft Forms – Survey
Preferred:
- Knowledge of SAP business system, preferred.
- Prior experience in a global environment
- Prior experience in Contact centers
Minimum Requirements
- Bachelor’s Degree in human resources or related field
- Recruiting/Onboarding/HR Analyitics – minimum 3 years
- Recruiting with direct and indirect employees experience – 2 years
Additional Information
By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
At least three years US HR experience in a relevant role