HR Generalist

Position Summary

The Human Resources Generalist serves as a key partner to managers and employees by supporting employee relations, onboarding, compliance, and performance management initiatives. This role is responsible for fostering a positive workplace culture, ensuring compliance with employment laws and company policies, and providing guidance and support throughout the employee lifecycle.

The ideal candidate is a proactive problem-solver with strong interpersonal skills, sound judgment, and the ability to build trusted relationships across all levels of the organization.

Essential Duties and Responsibilities:

Employee Relations

• Serve as a point of contact for employee and management inquiries regarding workplace policies, procedures, and employment matters.
• Investigate and resolve employee relations concerns in a fair, consistent, and timely manner. Conduct workplace investigations.
• Promote a positive employee experience and foster an inclusive, respectful work environment.

Onboarding and Employee Lifecycle Management

• Partner with onsite management and serve at point of contact for onboarding and scheduling issues.
• Partner with hiring managers/ISTC’s to create a positive onboarding experience and support employee integration.
• Manage employee status changes, transfers, promotions, and separations.
• Conduct exit and onboarding surveys.

Compliance and HR Administration

• Ensure compliance with federal, state, and local employment laws and regulations.
• Maintain accurate employee records and personnel files.
• Administer I-9 verification, E-Verify processes, and required employment documentation.
• Support leave administration, including FMLA, ADA accommodations, workers' compensation, and other leave programs.
• Conduct periodic audits of employee records, HR processes, and compliance requirements.
• Stay informed on changes to employment laws and recommend policy updates as needed.

Performance Management

• Partner with managers to address performance concerns and develop improvement plans.
• Provide guidance on performance documentation and corrective action procedures.
• Assist leaders in setting performance expectations and accountability measures.
• Track performance review completion and identify opportunities to improve employee development and engagement.
• Support talent development and succession planning initiatives.

Additional Responsibilities

• Assist with employee engagement, recognition, and retention initiatives.
• Support HR projects and organizational initiatives as assigned.
• Prepare HR reports and analyze workforce data and trends.
• Participate in training and development programs to support organizational goals.
• Perform other duties as assigned.

Qualifications

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Minimum of 3 years of Human Resources experience, with a strong focus on employee relations and compliance.
• Experience conducting workplace investigations and managing employee relations matters.
• Multi-unit, hospitality, retail, or restaurant industry experience preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of employment laws and HR best practices.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with HRIS systems and Microsoft Office applications.
• Ability to build effective relationships with employees and leaders at all levels of the organization.

Core Competencies

• Employee Advocacy
• Professional Judgment
• Integrity and Confidentiality
• Conflict Resolution
• Communication and Influence
• Compliance Management
• Problem Solving
• Relationship Building
• Accountability
• Organizational Effectiveness