At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
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The Human Resources Representative will be responsible for administrative HR support and front-line HR assistance including guidance to employees and managers on general HR and employee relations matters.
JOB RESPONSIBILITIES:
Coordinate onboarding activities for new employees, including communication, follow-up and support with hiring managers and employees
Support and maintain Form I-9 compliance, verification, tracking, retention, and audit readiness in accordance with applicable federal requirements and company procedures
Provide HR support to managers and employees regarding general policy questions, employee relations intake, workplace concerns, and appropriate routing of sensitive matters to HR leadership or HR Business Partners
Assist HR Business Partners with key HR processes, projects, reporting, documentation, and follow-up activities to help drive timely completion and support business objectives
Produce, review, and analyze reports in Microsoft Excel to support operations, compliance tracking, workforce planning and departmental needs
Maintain and administer Service Award Program throughout Company
Maintain and administer Federal, State and local compliance notices throughout U.S. locations
Coordinate employment related screening, testing and documentation processes in accordance with Company policies and applicable regulations
Create, update, and maintain HR procedures, process documentation and Standard Operating Procedures to support consistency and efficiency
Enter and maintain new hire data in HR system, ensuring accuracy, completeness, confidentiality, and timely updates to employee information
Perform HR administrative duties, including, but not limited to, maintaining employee records, organizing documentation, processing department invoices, and supporting daily HR initiatives to meet operational and organizational objectives
Perform other duties, projects and responsibilities as assigned in support to departmental and organizational objectives
JOB REQUIREMENTS:
High school diploma or equivalent required
Ability to handle confidential and sensitive employee information with professionalism, discretion, and sound judgment
Strong verbal and written communication skills with the ability to provide responsive support to managers and employees
Proficiency in Microsoft Office, including Excel; ability to create, review, and maintain reports, spreadsheets, and tracking tools
Strong attention to detail, accuracy, organization, follow-through, and ability to maintain timely updates in HR systems and records
Ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced, team-oriented environment
Ability to follow established guidelines, policies, procedures, and escalation processes for HR and employee relations matters
PREFERRED:
Associate or bachelor's degree in Human Resources, Business Administration, or related field
PHR, SHRM-CP, or related HR certification
Prior experience using an HR database
Working knowledge of onboarding processes, employee recordkeeping, Form I-9 requirements, and general HR compliance practices
BENEFITS:
Competitive salary and bonus opportunity
401(k) retirement savings
Comprehensive benefits, including medical, dental, vision, life, and disability coverage