HR Specialist

Wheeler Staffing Partners

Dallas, TX

JOB DETAILS
SALARY
$25
LOCATION
Dallas, TX
POSTED
30+ days ago

Job Title: HR Specialist
Location: Dallas, TX (Hybrid – 2 days onsite per week)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Duration: Contract through the end of the year
Pay Rate: $22–$29/hour

Job Summary
Wheeler Staffing Partners is seeking an experienced HR Service Center Specialist to provide expert-level support for Human Resources services within a fast-paced HR Service Center environment. This role serves as a subject matter expert (SME) for supported HR functions, guiding and training team members while ensuring compliance, accuracy, and operational excellence.

The ideal candidate has strong knowledge of HR processes, ADA regulations, and Leave of Absence (LOA) administration, along with experience in a service center or call center environment.

Essential Duties and Responsibilities

  • Maintain accurate and compliant employee records to meet organizational and legal requirements

  • Recommend, develop, and implement new HR processes, tools, analyses, and reporting solutions

  • Coach and train HR Service Center Coordinators to enhance service delivery and knowledge

  • Analyze HR data and prepare reports to meet legal obligations and external agency requirements

  • Serve as liaison with vendors and corporate partners to design, modify, and maintain HR systems and processes

  • Provide exceptional customer service while addressing employee inquiries and resolving HR-related concerns

  • Ensure compliance with ADA regulations, LOA administration policies, and other HR standards

Knowledge, Skills, and Abilities

  • Expert knowledge of supported HR functions within a Service Center environment

  • Strong understanding of ADA regulations and hands-on Leave of Absence (LOA) administration

  • Experience working in an HR Service Center or call center setting

  • Proficiency in Microsoft Word, Excel, and PowerPoint

  • Strong data analysis and reporting skills

  • Ability to multitask and prioritize in a fast-paced environment

  • High level of accuracy and attention to detail

  • Strong customer service and interpersonal skills

  • Ability to coach, mentor, and train peers

  • Skilled in writing professional business correspondence

  • Ability to work tactfully and collaboratively with employees and HR colleagues at all levels

Education and Experience

  • High School diploma required

  • Minimum of 2 years of Human Resources experience required

  • 2 years of Service Center or call center experience preferred

  • Customer service experience preferred


About Wheeler Staffing Partners
Wheeler Staffing Partners connects skilled professionals with meaningful career opportunities. We are committed to partnership, clear communication, and delivering exceptional talent solutions that support long-term success.

 

About the Company

W

Wheeler Staffing Partners

Wheeler Staffing Partners' (WSP) has outstanding client relationships providing consultants with access to some of the most desirable employment opportunities across the nation. Our experience, the solutions we provide, our business processes, and partnerships with our consultants and clients has made the company one of the most sought after placement firms for job seekers and companies of all sizes. WSP, provides all candidates with career opportunities, skill assessments, and interview consulting services and our clients with the candidates that meet their culture and skill set. From our Executive Retained Search Teams, Direct Hire and Contract Staffing Professionals to our RPO Service offerings, we create models to deliver a world-class service, with a sense of urgency and professionalism at the best price. Let us put our expertise and services to work for you!

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://wheelersp.com/