Human Resource Associate

Position: Human Resource Associate
Department: Human Resources
Reports To: HR Director of Client Relations
Work Hours: Full Time

Overview of HBC

Healthcare Business Consultants, Inc. (HBC) a division of MedHQ currently has 28 employees and serves as the business office for hospital-based physician groups. HBC specializes in Emergency Medicine, Pathology, Radiology, and Anesthesiology. The organization manages payroll, finances, and human resources needs, including retirement plans, health insurance, malpractice insurance, and reimbursements.

Responsibilities

Client HR Management

• Coordinate onboarding for new hires within full-service client groups.

• Maintain employment agreements and independent contractor agreements.

• Enroll new hires in health, dental, life, disability, and malpractice insurance policies as needed.

• Coordinate with medical staff and credentialing offices to ensure physicians receive hospital privileges and manage the reappointment process.

• Serve as the primary contact for insurance brokers.

• Process requests for plan changes and group terminations with insurance carriers and applicable departments.

• Track requests and follow up to ensure completion within the Monday.com platform.

Health, Dental, Disability, and Life Insurance

• Work with brokers to maintain insurance programs and obtain quotes for alternative health plans in response to rising costs or specific group needs.

• Manage documentation for COBRA, FSA, HSA, and HRA support programs.

• Communicate open enrollment information through the HRIS/iSolved system.

• Process employee terminations through HRIS/iSolved.

• Respond to physician inquiries regarding benefits and insurance.

Corporate Malpractice, General Liability, D&O, and EPL Insurance

• Work with brokers to maintain corporate insurance programs.

• Manage malpractice risk management programs, including ISMIE Risk Management.

• Report and manage insurance claims.

• Respond to physician questions regarding insurance coverage and claims.

Recruiting

• Conduct compensation benchmarking, develop job descriptions, post job advertisements, and coordinate with recruiters.

• Manage relocation arrangements for new hires.

Special Projects and Other Responsibilities

• Coordinate sexual harassment prevention and HIPAA training as required by state regulations.

• Conduct locum tenens research.

• Develop and maintain policies related to medical leave, vacation, and employee handbooks.

• Manage processes and procedures related to disruptive conduct, peer evaluations, and FMLA.

HRIS/iSolved Administration

• Record transactions for new hires and benefit programs in HRIS/iSolved.

• Prepare, maintain, and update employee data within the HRIS/iSolved system.

Additional Requirements

• Attend off-site meetings as needed.

• Attend meetings outside normal business hours when necessary, including occasional meetings between 5:00 p.m. and 7:00 p.m. or between 7:00 a.m. and 9:00 a.m.

Skills and Qualifications

Education and Experience

• Bachelor's degree in Human Resources or Business, or equivalent work experience.

• Two to three years of experience as an HR generalist or in a medical business or office environment.

• Solid working knowledge of employee benefits.

Knowledge, Skills, and Abilities

• Strong time management skills, sound judgment, and the ability to prioritize tasks and solve problems effectively.

• Ability to multitask and work under pressure.

• Ability to maintain the highest standards of confidentiality and ethical conduct when handling sensitive human resources information.

• Strong written and verbal communication skills.

• Tact and effective communication skills when working with physicians on a daily basis.

• Excellent organizational skills and the ability to meet deadlines.

• Knowledge of payroll regulations, practices, and procedures.

• Ability to work collaboratively as part of a team within the department and across the organization.

• Familiarity with Microsoft Word, Excel, and PowerPoint.

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