Overview:
The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Cartersville, GA ensuring a workforce that can meet the demands of the DC. The Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.
About Chick-fil-A Supply
Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.
Responsibilities:
- Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including coordinating interview logistics (e.g., timing, location, interviewers, communications), conducting interviews for hourly team members, and ensuring a smooth recruitment
- Maintain records management within the HR system for all staff in the facility, including compiling data and providing insights to the Talent Leader
- Drive employee engagement across all departments of the DC, including processing and assisting with employee inquiries in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
- Advise and support team members on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, handbook, etc.)
- Run the payroll administration process for the DC and provide issue resolution to Staff and Leaders
- Partner with Legal, business partners, and the Talent Leader to ensure legal compliance with all applicable federal and state requirements
- Plan, coordinate and facilitate new hire orientation and other training sessions and seminars, as needed
- Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary talent support, if needed
- Other duties as may be assigned as needs arise
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Required Qualifications (Knowledge, Skills, & Abilities):
- 2 years of HR-related experience
- High School Diploma or equivalent
- Demonstrated knowledge of general HR policies, procedures, and practices
- Ability to build relationships and influence others across multiple operations
- Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
- Ability to occasionally travel, including overnight trips
- Have experience with investigations including, but not limited to, accidents and harassment allegations
- Have experience recruiting and developing a strong, diverse team
- Have some understanding of labor legislation
- Be able to lead through change management
Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.
Preferred Qualifications (Knowledge, Skills, & Abilities):
- Bachelor’s Degree in business administration, organizational development, human resources, or another relevant field
- Spanish speaking strongly preferred (regional based qualification)
- 3+ years of HR generalist experience, including 1+ years in a distribution or manufacturing
- Working knowledge of logistics, warehousing, and IT systems
- Working knowledge of HRIS systems
- Working knowledge of payroll administration
- Working knowledge of innovations in supply chain
- Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
- Excellent knowledge of employment law and other governmental requirements related to human resources
- Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
- Excellent business communication and presentation skills
Food service distribution experience
Required Years of Experience:
2
Preferred Years of Experience:
3
Travel Requirements:
30%
Required Level of Education:
High School Diploma
Preferred Level of Education:
Bachelor's Degree
Work Environment:
Warehouse