Human Resources Analyst Senior

Arizona Department of Administration
  • Phoenix, Arizona
    2 days ago

    Job Description

    DEPARTMENT OF CHILD SAFETY

    The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

    FMLA Coordinator

    Job Location:

    Human Resources
    3003 N Central Ave, Phoenix, AZ

    Posting Details:

    Salary: $30.1443/$62,700.14 

    Grade: 22

    Closing Date: November 12, 2026

    Job Summary:
     
    Join a team dedicated to supporting employees during some of their most important life and health-related moments. Reporting to the Employee Relations Manager, this position manages and makes decisions on a variety of leave and disability programs, including FMLA, Workers' Compensation, ADA accommodations, and other medical leave requests. Through expert guidance and compassionate service, you'll help employees navigate complex situations while ensuring organizational compliance and operational excellence.
     
    Job Duties:
    • Administer FMLA and medical leave programs from initial request through return to work, including eligibility determinations, documentation, medical certifications, and intermittent leave tracking.
    • Advise employees and managers on leave options, accommodations, and the intersection of FMLA, ADA, Workers' Compensation, and disability benefits.
    • Research, investigate, and resolve leave and accommodation issues while ensuring compliance with applicable laws and policies.
    • Maintain expertise in FMLA, ADA, and related regulations; update policies, procedures, and standard operating guidelines as needed.
    • Develop and deliver training for agency leaders and participate in HR projects and cross-functional assignments.
    • Maintain accurate leave data in AZ360 and partner with Payroll on reporting and system updates.
    • Other duties as assigned
    Knowledge, Skills & Abilities (KSAs):

    Knowledge of:

    • FMLA, ADA, and Federal and state statutes applicable to employee relations and/or area of responsibility
    • Arizona State Personnel Rules
    • Project management, Microsoft Office Suite, and HR systems such as AZ360

    Skills In:

    • Communication, active listening, and public speaking
    • Customer service and relationship building
    • Leadership, teamwork, and collaboration
    • Excel, reporting, and data analysis
    • Organization, time management, and attention to detail
    • Problem-solving and technology utilization

    Ability To:

    • Manage multiple cases and priorities in a fast-paced environment
    • Research, analyze, and resolve complex issues
    • Meet deadlines while maintaining accuracy and quality
    • Communicate effectively with employees, leaders, and stakeholders
    • Identify process improvements and implement solutions
    • Interpret data, follow direction, and adapt to feedback
    Selective Preference(s):

    Bachelor's Degree in a related field and two years of professional work experience in a Human Resources office managing FMLA. Expert experience using Excel to create spreadsheets and statistical charts. Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred.

    Pre-Employment Requirements:

    Must be able to secure and maintain clearance from DCS Central Registry. 

    A valid Arizona driver’s license is required. and the use of a vehicle is an essential function of the job to conduct State business. The following requirements apply:  Driver’s License Requirements.

    All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

    Benefits:

    The State of Arizona provides an excellent comprehensive benefits package including:

    • Affordable medical, dental life, and short-term disability insurance plans
    • Top-ranked retirement and long-term disability plans
    • 10 paid holidays per year
    • Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
    • Sick time accrued at 3:42 hours bi-weekly
    • Deferred compensation plan
    • Wellness plans

    Learn more about the Paid Parental Leave programhere. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

     
    Retirement:

    Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

    Contact Us:

    Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-255-3141 or by email at ADA@AZDCS.GOV. Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team at 602-255-2903 or by email at recruiting@azdcs.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

    Numbers & Facts

    LocationPhoenix, Arizona

    Skills

    • Americans with Disabilities Act (ADA)unmatched
    • Analysis Skillsunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Analysisunmatched
    • Data Qualityunmatched
    • Detail Orientedunmatched
    • Disability Insuranceunmatched
    • Distributed Control Systems (DCS)unmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Employee Relationsunmatched
    • FMLA (Family and Medical Leave Act of 1993)unmatched
    • Federal Laws and Regulationsunmatched
    • HRIS/HRMSunmatched
    • Human Resourcesunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Microsoft Officeunmatched
    • Operations Processesunmatched
    • Organizational Skillsunmatched
    • Parental Controlsunmatched
    • People Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • Project/Program Managementunmatched
    • Quality Managementunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Spreadsheetsunmatched
    • State Laws and Regulationsunmatched
    • Systems Maintenanceunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched
    • Worker's Compensationunmatched

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