Human Resources Business Partner

Essential Functions/Duties/Responsibilities:

• Serve as the Human Resources business partner and point of contact for leaders and team members.
• Develop strong working relationships with leaders to understand departmental operations, workforce challenges and priorities.
• Provide onsite support to leaders on team member relations, performance management, corrective action, conflict resolution, and team member concerns.
• Support workplace investigations, ensuring concerns are addressed promptly, objectively, consistently, and appropriately documented.
• Serve as an enthusiastic ambassador for organizational culture, helping ensure HR interactions and activities reflect hospitality, positivity, inclusion, and a genuine appreciation for team members.
• Partner with the HR team to promote communications, activities, and experiences that increase awareness and participation in HR programs and organizational events.
• Partner with HR team to bring creativity, energy, and fun to HR initiatives by developing engaging ways to celebrate team members, promote programs, recognize milestones, and strengthen workplace connection.
• Develop relationships and maintain a visible presence throughout the community, engaging with residents to better understand and support the connection between team member experience, resident satisfaction, and Montereaus culture of service excellence.
• Partner with leaders and team members to promote a hospitality-focused culture that enhances both the team member and resident experience, supporting Montereaus commitment to delivering exceptional service and meaningful connections.
• Help create a warm, welcoming, approachable, and service-oriented Human Resources environment where team members and leadership feel comfortable seeking support and engaging with HR.
• Provide hands-on support for Human Resources activities, events, celebrations, recognition programs, and team member promotions.
• Participate in special projects and strategic Human Resources initiatives that support organizational priorities.
• In collaboration with the CPO and Director of Compliance and Risk, create, revise and amend the Montereau Team member handbook
• Facilitate and coordinate the annual performance review process, including establishing timelines, communicating expectations, monitoring progress, and supporting goal setting to promote a consistent and meaningful performance management process across the organization.
• Facilitate I-9 audit
• Support the performance management process, including goal setting, performance discussions, development planning, and performance improvement plans.
• Provide guidance on the interpretation and consistent application of HR policies, procedures, practices, and employment-related requirements.
• Advise managers on internal equity considerations.
• Collaborate with HR colleagues on leadership development, team member engagement, benefits, recruitment, compliance, and organizational initiatives.
• Support change management efforts and help leaders effectively communicate and implement organizational changes.
• Maintain accurate and timely documentation related to team member relations, performance management, investigations, and other HR matters.
• Maintain a high level of confidentiality, professionalism, sound judgment, and discretion in handling sensitive team member and organizational matters.
• Model and reinforce a professional, respectful, and low-drama workplace culture by maintaining appropriate boundaries, avoiding gossip, addressing concerns directly and constructively, de-escalating conflict, and focusing conversations on solutions rather than personalities.
• Stay current on applicable federal and state employment laws, regulations, and HR best practices and assist with maintaining organizational compliance.
• Perform other duties as assigned.