Human Resources Generalist
Location: Birmingham, AL
Job Summary
The Human Resources (HR) Generalist advances employee engagement, accountability, and organizational success by providing guidance on employee relations, workplace concerns, performance management, investigations, accommodations, and HR policies while promoting fair and consistent employment practices.
This position helps resolve workforce issues, mitigate risk, and foster a positive, productive, and compliant work environment that supports business objectives. This role serves as a trusted resource to employees and leaders while contributing to broader Human Resources initiatives and organizational priorities.
Why VIVA HEALTH?
VIVA HEALTH, part of the renowned University of Alabama at Birmingham (UAB) Health System, is a health maintenance organization providing quality, accessible health care. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys.
VIVA HEALTH has been recognized by Centers for Medicare & Medicaid Services (CMS) as a high-performing health plan and has been repeatedly ranked as one of the nations Best Places to Work by Modern Healthcare.
Benefits
- Comprehensive Health, Vision, and Dental Coverage
- 401(k) Savings Plan with company match and immediate vesting
- Paid Time Off (PTO)
- 9 Paid Holidays annually plus a Floating Holiday to use as you choose
- Tuition Assistance
- Flexible Spending Accounts
- Healthcare Reimbursement Account
- Paid Parental Leave
- Community Service Time Off
- Life Insurance and Disability Coverage
- Employee Wellness Program
- Training and Development Programs to develop new skills and reach career goals
- Employee Assistance Program
See more about the benefits of working at Viva Health - https://www.vivahealth.com/careers/benefits
Key Responsibilities
- Develop, interpret, and administer HR policies, programs, and practices. Monitor compliance with employment laws and regulations and recommend policy and process improvements to ensure organizational effectiveness and legal compliance.
- Provide guidance and consultation to employees and leaders regarding employee relations, performance management, workplace conduct, conflict resolution, and other employment-related matters. Escalate complex or sensitive matters as appropriate.
- Conduct workplace investigations and disciplinary processes, document findings, recommend corrective actions, maintain confidential records, and participate in disciplinary actions and terminations in accordance
with company policy and legal requirements.
- Facilitate the interactive accommodation process by consulting with employees and leaders, assessing accommodation needs, and providing guidance to ensure compliant and effective workplace solutions.
- Help design and deliver training related to employee relations, performance management, workplace compliance, and HR best practices.
- Support employee experience initiatives including employee communications, new hire orientation, and exit interview processes.
- Generate and analyze workforce reports related to disciplinary actions, employee complaints, turnover, and engagement trends.
- Occasional travel to company locations within the within the VIVA HEALTH service area through a reliable means of transportation insured in accordance with Company policy.
REQUIRED QUALIFICATIONS:
- Bachelor's degree in Human Resources, Business Administration, or related area
- 3 - 5 years of progressive HR generalist experience, including independent administration of HR programs and processes
- 2+ years supporting employee relations matters and advising frontline leaders
- Comprehensive knowledge of human resources principles, employment relations practices, employment laws and regulations, HR policies, and workplace best practices with the ability to interpret and apply them consistently and appropriately
- Ability to conduct workplace investigations, gather and evaluate facts, analyze information objectively, maintain confidentiality, prepare thorough documentation, and develop credible recommendations
- Strong interpersonal, consulting, negotiation, and conflict-resolution skills with the ability to influence outcomes, build trust, and establish effective working relationships across all levels of the organization
- Excellent verbal, written, presentation, and facilitation skills including the ability to communicate complex or sensitive information clearly and professionally
- Strong analytical, critical-thinking, and problem-solving skills, with the ability to research complex issues and recommend practical solutions
- Ability to exercise sound judgment and manage sensitive and confidential matters with professionalism, discretion, and sound judgment
- Demonstrated integrity, discretion, professionalism, and commitment to maintaining confidentiality and ethical standards
- Strong organizational and time-management skills with the ability to manage multiple priorities, meet deadlines, and maintain a high degree of accuracy
- Proficiency in Microsoft Office and HRIS applications, with the ability to quickly learn and effectively utilize new systems and technologies
PREFERRED QUALIFICATIONS:
- Bachelor's degree in Human Resources
- Experience conducting workplace investigations
- Experience interpreting and applying employment laws and HR compliance requirements
- PHR, SPHR, SHRM-CP, SHRM-SCP, or other relevant professional certification
- Knowledge of employment practices in health insurance, healthcare, or other highly regulated industries
- Experience with HRIS reporting and analytics