Human Resources Generalist
About SSA
Scientific Safety Alliance (SSA) exists to Accelerate Science. Delightfully. We provide mission-critical safety and compliance services to pharmaceutical, biotech, hospital and research organizations across the US, Puerto Rico, the UK and Europe. Since 2023 we have grown from $0 to $20M EBITDA with no outside equity (#175 on the Inc. 5000).
$20M EBITDA | ~30 acquisitions | 95% gross revenue retention | 20+ sites | 350+ people | $10m EBITDA in 3 to 5 years
How You Will Make an Impact
- Onboarding: Own the full new-hire experience, from offer acceptance through the first 90 days: paperwork, I-9 and E-Verify, ADP setup, equipment and system access coordination, orientation, and timely check-ins.
- Offboarding: Manage all employee exits with professionalism and care, including final pay coordination, benefits and COBRA notices, equipment and access recovery, exit interviews, and record updates.
- Branch support: Serve as a trusted HR resource for branch leaders and employees across our locations, providing guidance on employee relations, performance conversations, documentation, and HR best practices.
- Benefits & 401(k): Act as a first-line resource for employee questions on medical, dental, vision, life insurance, leave, and 401(k); support open enrollment and life-event changes, and partner with our benefits broker and plan providers to resolve issues.
- Policy guidance: Interpret and communicate company policies and the employee handbook; help keep policies current and consistently applied across branches.
- ADP Workforce Now: Maintain accurate employee data in ADP WFN, process employee changes (job, pay, location, status), and help branches and employees use self-service tools effectively.
- Compliance: Support compliance with federal, state, and local employment requirements, including required postings, leave administration, and recordkeeping.
- Integrations & process improvement: Help onboard employees from newly acquired companies onto SSA's systems, benefits, and policies, and build checklists, templates, and workflows that make our HR processes scalable.
Deliverables & Outcomes
- Every new hire is fully set up in ADP WFN, with paperwork, I-9, and system access complete, before or on day one.
- Offboarding is completed accurately and on time, with no missed final pay, benefits notices, or access removals.
- Employee and branch HR questions receive a response within one business day.
- Employee records in ADP WFN are accurate and audit-ready.
- Strong satisfaction from new hires and branch leaders, measured through onboarding surveys and feedback.
- Documented, repeatable onboarding and offboarding processes that branches follow consistently.
What We're Looking For
- 3+ years of HR generalist or HR coordinator experience, ideally in a multi-location or fast-growing organization.
- Hands-on experience with ADP Workforce Now (required).
- Working knowledge of employee benefits, 401(k) administration, leave programs, and U.S. employment law.
- A service-first mindset, with a track record of delivering a high-touch employee experience.
- Excellent communication skills and the judgment to handle confidential matters with discretion.
- Highly organized and detail-oriented, able to manage many open items across multiple branches at once.
- Comfortable in a fast-paced, evolving environment, including supporting the integration of acquired companies.
- Bachelor's degree in Human Resources, Business, or a related field preferred.
- SHRM-CP, PHR, or similar HR certification is a plus.
Benefits
- Equity ownership in SSA
- 401k Match
- 100% paid Medical Dental & Vision insurance
- Health insurance (100% for employee and family)
- Life insurance
- Generous Paid time off
- Parental leave