Human Services Specialist II - Case Manager Independent Living Program

Human Services Specialist II - Case Manager Independent Living Program

Salary

$59,182.76 - $79,277.12 Annually

Location

Alexandria, VA

Job Type

Full-Time

Job Number

2027-00627

Department

Department of Community and Human Services

Division

CENTER FOR ADULT SERVICES

Opening Date

11/13/2026

Closing Date

12/13/2026 11:59 PM Eastern

Bargaining Unit

N/A

• Description
• Benefits
• Questions

Human Services Specialist II - Case Manager Independent Living Program

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work. About one-quarter square miles in the city have been designated as a national or local historic district. We proudly embrace our rich history and seize the endless opportunities that lie ahead. If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Human Services Specialist II position.

An Overview

The Case Manager (CM) is responsible for providing supportive services to individuals who have a primary diagnosis of a Substance Use Disorder, with some Mental Health co-occurring disorders that live in the ILP program apartments. This position provides primary case management to the ILP participants, which includes coordinating and monitoring person-centered individual treatment plans; crisis intervention; recovery coaching; drug screening, diagnostic review; psycho-education; conducting clinical assessments as indicated; linking individual's to needed services; and exploring community resources. Duties also include assessing and evaluating individual's progress and maintaining clear and concise electronic health records.

What You Should Bring

The ideal candidate should have thorough knowledge of mental health and substance use disorders. Knowledge of available community resources, such as medical, legal, mental health and economic and social services. Knowledge of treatment issues related to behavioral, emotional, economic and social problems, including dual diagnosis, and substance use. Skill in engaging a variety of individuals and in communicating clearly and effectively, both orally and in writing with those individuals, other professionals and citizens. Ability to perform individual and group counseling and or provide prevention and education services. Ability to evaluate individual needs and formulate goals to resolve social and emotional problems.

The Opportunity

• Ensure all ILP beds are advertised and filled in a timely manner. Interviews prospective candidates with providers and makes final admission selection based on eligibility criteria and rating scales.
• Refers individuals for residential fee assessments to establish rental amounts and then reviews resident handbook and program guidelines.
• Interviews individuals for treatment planning and to determine history, strengths, areas for growth, stages of change, and preferences.
• Develops individual treatment plans with clients and provides case management/recovery coaching, attending to needs such as maintaining housing, future housing, family relationships, meaningful activities, health care, financial management, education, training, job development, and employment.
• Provides supportive services to individuals such as crisis intervention, counseling, problem solving, life skills development, and wellness planning including medication psycho-education.
• Conducts clinical assessments as indicated, including internal agency bio-psychosocial assessment, diagnostic reviews, and WHODAS.
• Locates, procures, coordinates, and monitors the delivery of necessary services for the individual.
• Assists individuals with applications and navigating access to entitlements and benefits.
• Acts as a liaison between substance use services, social services, mental health, housing, and property management.
• Provides advocacy for individuals via the court system, social services, employment, and in securing housing.
• Meets regularly with an interdisciplinary team to aid in identifying necessary services for individuals.
• Participates in staff meetings and staff development programs.
• Attend regular team meetings, relevant training sessions, and conferences.
• Conducts apartment self-inspections and safety inspections and ensures that the units are well maintained, with proper emergency supplies.
• Completes all required documentation in the clinical record (Credible BH) to include treatment plans, quarterlies, annuals, and all necessary case management documentation as required by DCHS and DBHDS.
• Conducts program purchases for optimal operations and coordinates needed repairs with property management.
• Performs related duties as assigned.

About the Department

The Center for Adult Services (CAS) provides programs and services in Aging; Adult Protective Services; Clinical & Emergency Services; and Community & Residential Support Services for seniors and for persons with mental illness, intellectual disabilities and substance use disorders. CAS provides compassionate and effective person-centered services based on best practices. Our teams support self-determination, safety and recovery for Alexandria residents affected by abuse, neglect, mental illness, intellectual disabilities and substance use disorders.

Minimum & Additional Requirements

Bachelors Degree in psychology, social services, public health, guidance, or a related field; three years of experience in the provision of mental health and/or substance abuse treatment services, including some experience at the level of Caseworker; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Employees must possess a valid drivers license issued by the State of their residence.

Preferred Qualifications

Masters degree in Psychology, Social Work, Counseling, Human Services, or a related field; Possession of QMHP Licensure or have QMHP Trainee Eligibility. Three years of experience providing mental health and/or substance use services to adults with serious mental illness. Experience in mental health case management, including crisis intervention, recovery-oriented service planning, coordination of community resources, and collaboration with behavioral health, medical, and social service providers.

Notes

COLLECTIVE BARGAINING AGREEMENT: This Human Services Specialist II position is covered by Administrative and Technical Collective Bargaining Agreement with AFSCME.

This position requires the successful completion of pre-employment background checks including but not limited to: FBI/Federal Records Check; VA State Child Abuse/Neglect Registry; Medicare/Medicaid Fraud Database; education/certifications; and driver's license.

Schedule: Monday - Friday, 8:00AM - 5:00PM

The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.

We are proud to welcome you to explore the City of Alexandrias excellent benefits and programs!

Click here to learn more about Employee Benefits

Click here to learn more about the Citys Employee Development Program

The benefits referenced on this site, may be changed from time to time without notice. Temporary and some part-time positions are not eligible for these benefits. For further information, please contact the Talent Acquisition Team of Human Resources at DHR.TA@alexandriava.gov.

01

In Virginia or any other location, have you ever been or are the subject of a founded complaint of child abuse or neglect? If yes, list all cases and explain. If no, indicate "N/A."

02

All positions in DCHS require successful completion of pre-employment background checks in the Virginia State Child Abuse/Neglect Registry and national Medicare/Medicaid Fraud Database. Some positions require criminal records check, and scrutiny of any found criminal records against the Virginia Department of Behavioral Health & Developmental Services list of Barrier Crimes. Some positions require drug testing, and verification of driver's license and education/certifications.

• I Understand.

03

To answer "Yes" to this question, you must answer "Yes" to all the following questions: • Do you have a Bachelors Degree in Psychology, Social Services, Public Health, Guidance or a related field? • Do you have at least three (3) years of experience in the provision of mental health and/or substance abuse treatment services, including some experience at the level of Caseworker; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities? • Do you possess a valid driver's license issued by the State of your residence? If you answer "No" to any part of this question you must answer "No".

• Yes
• No

04

If you answered "No" to question 3, do you have any equivalent combination of experience and training which provides the required knowledge, skills, and abilities for this position? (If you answered, "Yes to question 3, please answer "Yes" to this question).

• Yes
• No

05

Do you have a Master's Degree in Psychology, Social Work, Counseling, Human Services, or a related field?

• Yes
• No

06

Do you currently possess a QMHP License or are you QMHP Trainee eligible?

• Yes
• No

07

Do you have at least three (3) years of experiencing providing mental health and/or substance use services to adults with serious mental illness?

• Yes
• No

08

Do you have experience in mental health case management, including crisis intervention, recovery-oriented service planning, coordination of community resources and collaboration with behavioral health, medical and social service providers?

• Yes
• No

Required Question

Employer City of Alexandria

Address City Hall

421 King Street,

Alexandria, Virginia, 22314

Phone 7037463784

Website http://alexandriava.gov/jobs