Job Description
Position:Clerical Assistant
Location: Gary, South Bend, Ft. Wayne, Indianapolis, Evansville, or Clarksville in IN
Work Arrangement: Hybrid
Pay rate: $18-20/hr on W2
Job Description:
Telephone and reception:
Office equipment:
Appeals coordination
Mail:
Administrative activities:
Files:
Location: Gary, South Bend, Ft. Wayne, Indianapolis, Evansville, or Clarksville in IN
Work Arrangement: Hybrid
Pay rate: $18-20/hr on W2
Job Description:
- The Clerical Assistant is often the first person in the office with whom an individual visiting or calling has contact.
- The position also ensures that the office is running smoothly and efficiently by completing such duties as: maintaining supply inventory, answering telephones and greeting guests, scheduling assessments, maintaining records of consumer assessments, filing, faxing, and ensuring the timely submission of attendance forms and mileage vouchers.
Telephone and reception:
- Provide assistance to walk-in clients and provide general information and access to new applications and other requested documentation as needed.
- Operate the central telephone system
- Answer calls and direct to the appropriate person
- Manage the voicemail system during the day and set up the after-hours system
- Greet and direct guests in the office
- Answer callers' basic questions
- Assist callers with the use of the online BDDS Waiting List portal
Office equipment:
- Operate all office equipment (copier, printer, fax, computer, postage machine, etc.)
- Daily maintenance of machines (refill paper, change toner, etc.)
- Troubleshoot minor problems or arrange for repairs when needed
- Maintain the official office equipment inventory
Appeals coordination
- Gather documents for BDS appeal hearings
- Navigate BDS databases to locate needed documents.
- Respond to requests for documentation promptly.
Mail:
- Mail application packets to consumers/families within one business day of receiving client information.
- Open, date stamp, and distribute incoming mail
- Process postage and deliver outgoing mail to the mailbox
- Handle special delivery requirements such as certified, overnight etc
Administrative activities:
- Assist with general office tasks including ensuring new staff are able to access electronic calendars, scanners, copiers, and faxes as well as assisting with setting up voicemail and mailboxes.
- Perform administrative tasks as otherwise assigned on an as-needed basis
- Process all new incoming applications, document on the application tracking log, and ensure proper filing and uploading of all incoming documentation within one day of receiving the application.
- Document all intakes on the intake tracking log, process and upload files accordingly into the online database, and file records per record retention policies. Secretary will also enter new applications into DART per each individual’s file.
Files:
- Complete filing regularly
- Purge files as needed
- Archive files according to the established process
Numbers & Facts
| Location | Indianapolis, IN |
| Industry | Computer/IT Services |
| Salary | $17.41–$20.73 Per Hour |
| Company Size | 500 to 999 employees |
| Website | https://www.apolisrises.com/ |
Benefits
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
About Company
Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.
Skills
- Administrative Skillsunmatched
- Copying Machinesunmatched
- Develop and Maintain Customersunmatched
- Document Scannersunmatched
- Documentationunmatched
- Equipment Maintenance/Repairunmatched
- Fax Machinesunmatched
- Identify Issuesunmatched
- Inventory Managementunmatched
- Mail Processingunmatched
- Office Equipmentunmatched
- Printersunmatched
- Process Developmentunmatched
- Record Keepingunmatched
- Systems Administration/Managementunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Voice Mailunmatched
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