IN-IDOC-SVOR-Admin Staff -Onsite

Skill	Required / Desired	Amount	of Experience

Prior experience as an administrative assistant, pref. in a lead role

Required

2

Years

Prior experience with records management

Required

2

Years

Prior experience working with case, ticket or tracking systems

Required

2

Years

Prior experience handling confidential or sensitive material

Required

2

Years

Strong Microsoft office skills to include Word, Excel, Calendar, Outlook

Required

2

Years

Prior experience working in a role processing public records

Highly desired

1

Years

Prior experience as a legal administrative assistant.

Highly desired

2

Years

Prior call center experience.

Highly desired

Bachelor's Degree

Highly desired

Familiar w/ criminal justice documentation and court orders

Nice to have

Research experience

Nice to have

Questions

	Description

Question 1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?

Question 2

Please list candidate's email address.

Question 3

Please list the city and state where candidate currently resides.

Question 4

Candidate must be paid $23.17 if selected for engagement. The provider markup for this position is 29%. Do you accept this requirement?

Question 5

Contractor will be provided a laptop and be able to make phone calls, faxes, etc through the computer. Computer is state property and is to be returned should engagement end. Do you accept this requirement?

Question 6

Contractor will be expected to complete IT's training and equipment use requirements for state agency and sign confidentiality disclosure. Do you accept this requirement?

Question 7

The position is on-site. Do you accept this requirement?

Question 8

Position is 22.5 hours a week, Monday through Friday (can be flexible with schedule if needed). Do you accept this requirement?

Question 9

It is anticipated that this position will last through January 12, 2028. Do you accept this requirement?

Phone and in-person
Data Collection Admin Staff: The data collection staff will assist the Department in its statutory responsibilities related to sex and violent offender registration.

Administrative Assistant (Part-Time, 22.5 Hours per Week)

Indiana Sex and Violent Offender Registry

The Indiana Sex and Violent Offender Registry is seeking a dependable, detail-oriented Administrative Assistant to provide administrative and customer service support for registry operations. This position serves as a key point of contact for the public, criminal justice partners, and agency staff while helping ensure accurate records management and efficient office operations.

Primary Responsibilities

• Answer incoming telephone calls, provide general information, and route callers to the appropriate staff member.
• Document calls and inquiries in a tracking system to maintain accurate records.
• Receive, sort, log, and distribute incoming mail, including general correspondence, legal documents, administrative appeals, and other official communications.
• Document incoming mail in a tracking system to ensure proper recordkeeping and case tracking.
• Maintain and update agency contact lists and other administrative records.
• Generate reports and compile statistical information using agency data systems.
• Monitor and respond to a shared email inbox, ensuring inquiries are addressed or routed appropriately.
• Schedule meetings and coordinate calendars for registry staff.
• Track deadlines for administrative appeals and other time-sensitive correspondence.
• Assist with public records requests by gathering, organizing, and preparing responsive documents.
• Perform quality assurance reviews of tracking-system entries to ensure completeness and accuracy.
• Scan, index, and electronically file records and correspondence.
• Assist with data-cleanup projects and verification of registry-related information.
• Coordinate certified mailings and maintain mailing logs.
• Update website content or prepare information for publication, as assigned.
• Maintain electronic and paper filing systems in accordance with records retention requirements.
• Prepare correspondence, forms, and other administrative documents.
• Provide customer service support to stakeholders, offenders, law enforcement agencies, courts, attorneys, and members of the public.

Preferred Qualifications

• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to accurately enter and manage data in multiple systems.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with administrative support, records management, or customer service.
• Ability to prioritize multiple tasks and work independently.