Dental Inbound Receptionist (Open Dental) Texas Dental and Braces | Potranco location, San Antonio, TX Full-time - Monday–Friday, 8:00 AM–5:00 PM - No nights, no weekends
Pay: Based on experience Every patient who calls Texas Dental and Braces reaches you first. Some are nervous about a first visit, some are juggling a balance, some just need to move an appointment before work. You're the voice that makes it feel easy — calm, warm, and on top of it. If you already know how a dental front office runs and genuinely like being that steady person for people, read on. Why You'll Want This Role - A set schedule you can plan your life around — weekdays, 8 to 5, home every evening
- Pay that reflects your experience — the more dental front-office background you bring, the higher we start you
- The benefits — health insurance, dental insurance, vision insurance, PTO, paid holidays, 401(k), life insurance, HSA
- A team that backs you up — the office staff is a message away when you need to confirm a detail or solve something on the spot, everyone is working with you as you work with patients
- Steady, growing practice — you're joining an established group of locations, not starting from scratch
What Your Day Looks Like - Field 30+ calls a day — scheduling, rescheduling, cancellations, and billing or payment questions
- Keep the schedule full by filling last-minute openings and following up after cancellations
- Book the whole family when you can — one call is often a chance to get a spouse or kids on the books too
- Meet patients wherever they reach out: phone, email, text, or online message
- Catch new online appointment requests, book them into open chairs, and get their forms into the system
- Take payments and walk patients through their payment plan options
- Loop in the office team to confirm details and solve things in real time
- Document carefully and keep patient information protected, every time
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