Infrastructure Reliability Operations Administrator- 181480

PeopleSERVE, Inc.

Boston, TX

Apply

JOB DETAILS

SKILLS

Agile Programming Methodologies, Artificial Intelligence (AI), Automation, Communication Skills, Computer Operations, Computer Storage Hardware, Dell Computers, DevOps, Disk Management, Hypervisors, IBM AIX Operating System, IT Service Management (ITSM), Identify Issues, Incident Management, Information Technology & Information Systems, Linux Operating System, Maintain Compliance, Metrics, Microsoft Windows Operating System, Network Attached Storage (NAS), On Call, Operating Systems, Operational Improvement, Operational Support, Oracle, Performance Metrics, Problem Solving Skills, Process Development, Process Improvement, Python Programming/Scripting Language, Red Hat Linux Operating System, Reliability Engineering, Root Cause Analysis, Sales Qualification, Security Compliance, Server Hardware, Server Support, Software Patches, Storage Area Network (SAN), Unix Operating Systems, Unix Shell Programming, VMWare, Virtual System Managers, Virtualization

LOCATION

Boston, TX

POSTED

1 day ago

We are seeking a talented Infrastructure Reliability Operations engineer to join our Compute Operations team. In this role, you will collaborate with senior technology professionals, peers across operations teams, and represent Compute Operations during incident calls. You will also work closely with teams based in our India offices on a daily basis. As a key member of the operations team, you will continuously evaluate opportunities for automation, promote DevOps and EngOps practices, and ensure the stability and security of our environment.

The Role

Manage and coordinate Linux, Unix, and Windows operating systems
Oversee hypervisors and hardware infrastructure
Ensure security compliance and execute patching activities
Maintain environment stability and support critical server operations
Participate in incident management and change execution
Contribute to operational KPIs , metrics & observability
Drive automation initiatives and promote DevOps/EngOps work
Collaborate with global teams and vendors to resolve issues and implement solutions
Identify process improvements to improve operational stability
Communicate effectively with engineering, operations leaders, and partners

This is a shift-based position:

Schedule: Wed–Sat or Sun–Wed (10 hours per day)
Flexibility: Occasional coverage on other days may be required

Required Expertise & Skills

5+ years of IT experience across a broad range of technologies, with a focus on server and storage infrastructure
Strong knowledge of Linux (Redhat Linux 7, 8, and 9)
Disk storage management expertise
Experience with virtualization technologies (preferably OLVM)
On-call coverage and incident management experience
Troubleshooting skills for OS, hardware, and storage issues
Shell scripting and Python proficiency; coding experience using AI is a plus
Experience working with enterprise-level customers and application teams
Windows, VMware, and OLVM (Oracle Linux Virtualization Manager) experience is highly desirable
Knowledge of storage subsystems and SAN/NAS/CAS infrastructure is a significant plus
Experience crafting and maintaining logging, monitoring, and alerting capabilities using Observability tools

Additional Skills

Proven experience in server operations and infrastructure teams
Expertise in managing high-severity incident calls
Strong understanding of Agile methodology and IT Service Management
Comprehensive knowledge of infrastructure tech stack: Linux, AIX, Windows, VMware, OpenStack, Client, Dell, IBM AIX server hardware
Ability to identify gaps and drive process improvements
Collaboration with vendors (Redhat, Client, Dell, IBM AIX) for root cause analysis and solution implementation
Passion for automation, self-service, and self-healing infrastructure
Excellent communication and relationship-building skills

About the Company

PeopleSERVE, Inc.

Resume Resources

Free Resume Templates Free Resume Builder