Inside Sales Representative- Call Center

Express Employment Professionals - Athens, GA
  • Buford, GA
    Today

    Job Description

    Overview

    We are seeking a motivated and enthusiastic Inside Sales Representative to join our dynamic team at our call center located in Buford, GA, 30518. In this role, you will be the voice of our company, engaging with potential customers and helping them discover the value of our products and services. If you have a passion for sales and enjoy building relationships over the phone, we want to hear from you!

    Responsibilities

    • Conduct outbound calls to prospective customers to generate leads and drive sales.
    • Engage with customers to understand their needs and provide tailored solutions.
    • Maintain accurate records of customer interactions and sales activities in our CRM system.
    • Follow up on leads and inquiries in a timely manner to maximize conversion rates.
    • Collaborate with team members to achieve sales targets and share best practices.
    • Provide exceptional customer service and support throughout the sales process.
    • Stay updated on product knowledge and industry trends to effectively communicate with customers.

    Qualifications

    • Proven experience in inside sales or a similar role, preferably in a call center environment.
    • Excellent communication and interpersonal skills, with a friendly and persuasive phone manner.
    • Strong organizational skills and attention to detail.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Proficient in using CRM software and Microsoft Office Suite.
    • Positive attitude and a strong desire to succeed in sales.

    You should be proficient in:

    • Customer Service
    • Outside Sales
    • Inside Sales

    Numbers & Facts

    LocationBuford, GA

    Skills

    • Best Practicesunmatched
    • Call Centersunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Field Salesunmatched
    • Industry/Trade Analysisunmatched
    • Inside Salesunmatched
    • Interpersonal Skillsunmatched
    • Lead Generationunmatched
    • Meet Sales Quotaunmatched
    • Microsoft Officeunmatched
    • Needs Assessmentunmatched
    • Organizational Skillsunmatched
    • Persuasion Skillsunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Sales Prospectingunmatched
    • Sales Supportunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Telesalesunmatched
    • Time Managementunmatched
    • Track Customer Issuesunmatched
    • Website Conversionunmatched

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