Skills

Adobe After Effectsunmatched

Adobe Captivateunmatched

Adobe Creative Suiteunmatched

Adobe Illustratorunmatched

Adobe Photoshopunmatched

Analysis Skillsunmatched

Animationunmatched

Artificial Intelligence (AI)unmatched

Boringunmatched

Business Analysisunmatched

Business Strategyunmatched

CSS (Cascading Style Sheet)unmatched

Channel Strategiesunmatched

Cloud Computingunmatched

Communication Skillsunmatched

Compensation and Benefitsunmatched

Consultingunmatched

Course Developmentunmatched

Dental Insuranceunmatched

Document Managementunmatched

Financial Servicesunmatched

HTML (HyperText Markup Language)unmatched

Instructional Designunmatched

Internet Securityunmatched

JavaScriptunmatched

Leadershipunmatched

Learning Management System (LMS)unmatched

Marketingunmatched

Needs Assessmentunmatched

People Managementunmatched

Program Evaluationunmatched

Quality Metricsunmatched

Resource Levelingunmatched

Resource Managementunmatched

SCORM (Shareable Content Object Reference Model)unmatched

Talent Managementunmatched

Team Lead/Managerunmatched

Technical Supportunmatched

Training/Teachingunmatched

Vendor/Supplier Relationsunmatched

Vision Planunmatched

Web Programmingunmatched

eLearningunmatched

Description

Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do. 

Founded in 1999, Impact proudly remains privately-held and locally-owned, employing 800+ experts across 23 US locations. Recognized for rapid growth and innovation, Impact has seen a 24% annual growth rate, and championed a vibrant, employee-focused culture. 

Overview

As a leading member of the Impact Leadership Institute (ILI), the Instructional Design Manager is a dynamic and strategic business partner who ensures every aspect of ILI’s learning portfolio is designed, delivered, and sustained with excellence. This role oversees the full instructional design process—including needs analysis, curriculum design, and the production of training materials.

The Instructional Design Manager leads the creation of best-in-class training assets, including but not limited to eLearning modules, presentations, job aids, facilitator guides, and performance support tools. This individual serves as a trusted advisor to business units, surfacing learning needs and embedding L&D into the rhythm of the business, while acting as an ambassador of the Impact Leadership Institute.

Responsibilities

Learning Strategy & Solution Design: Lead the full learning lifecycle—from analysis to development—to build organizational capability and deliver impactful learning experiences.
Course Design & Development: Contribute directly to instructional design tasks including writing content, building interactive modules, and aligning with performance objectives.
Team Leadership: Manage and develop direct reports, ensuring clarity, support, and accountability.
Project & Resource Management: Lead multiple instructional design projects, balancing timelines, priorities, and quality standards.
Program Quality & Evaluation: Maintain alignment to learning objectives and evaluate program impact using Kirkpatrick’s four levels of evaluation.
Operations & Infrastructure Oversight: Manage LMS administration, reporting, vendor relationships, and tech spend to support scalable delivery.
Cross-Team Collaboration: Partner with colleagues across the People Operations to ensure alignment and smooth execution.
Creative & Technical Oversight: Guide visual styling of the LMS and other learning platforms.

Things We Are Looking For

Degree in education, instructional design, training development, or talent management from an accredited university
10 or more years of experience in instructional design, course development, corporate training, or post-secondary education
3-5 years of direct experience in a management role with direct reports
A strong portfolio of work demonstrating course development capabilities
Knowledge of instructional design workflows (such as ADDIE), instructional theories, strategies, and methods
Strong knowledge of e-learning authoring tools (such as Articulate 360 and Captivate) and learning management systems (including working with SCORM objects)
Strong knowledge of Adobe Creative Cloud, including Illustrator, Photoshop, Premiere, and AfterEffects is strongly preferred. The ideal candidate will be able to oversee (and take part in) the production of assets for e-learning modules, which may include the creation of images, video, audio tracks, and animations
Comfortable consulting with senior leaders, analyzing business needs, and proposing structured solutions
A basic knowledge of web development is strongly preferred (HTML, CSS, and JavaScript)

What Drives Impact

Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.

Behaviors define what our values look like in action. Leaders are expected to model them; teams are expected to live them:

Innovation:We embrace change because innovation lives outside the comfort zone.  
Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact. 
Honesty:We are fiercely transparent and consistently honest. 
Fun: We fuel work with fun, knowing life's too short for boring.  
Employee First:We are built by our people, for our people, and that will never change. 
Low Ego:We champion ideas over titles, because brilliance knows no rank.  
One Team: We win as a team, we lose as a team, we are one team.

Compensation

The typical base salary for this role is $115,000-$145,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs.

Impact may offer applicable incentive compensation plans depending on role and/or department.

Full compensation details can be discussed with an Impact Talent Acquisition team member at the start of the interview process.

Additional Benefits

Up to 20 days of PTO
Up to 7 Paid Sick Days
12+ paid holidays
Paid Parental Leave 
Comprehensive Health, Disability Life, Dental and Vision Plans 
401(K) & retirement plans with complimentary financial advisory services
Tenure incentives at 5- (Tiffany & Co. Gift Card), 10- (Rolex), and 20- ($20,000 check) year marks
Continued education reimbursement  
On-going training & development opportunities

For more information, visit https://www.impactmybiz.com/careers/#benefits

Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together! 

#LI-Onsite 