Integrated Delivery Program Manager

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

The Integrated Delivery Program Manager is responsible for leading programs to successfully deliver and support complex product solution implementations. Solution is made up of components, delivered by multiple internal development teams. This role oversees planning, execution, risk management, stakeholder alignment, and delivery across multiple areas, ensuring implementations are completed on time, within scope, and aligned with business objectives. The Integrated Delivery Program Manager serves as the primary point of coordination between business stakeholders and delivery teams throughout the implementation lifecycle and post-go live ongoing support.

Your role in our mission

Serves as focal point for all things delivery for specific client(s)

Partners with client-facing team to map solution scope and 'required by' dates

Leads delivery teams to build an integrated delivery plan across multiple product delivery teams located onshore and offshore

Manages integrated delivery of all aspects of the program

Tracks gaps in end-to-end solution, dependency management, pushes for ownership and resolution plan

Reports daily and weekly status to leadership, escalates blockers

Leads integrated workstreams and removes obstacles

Identifies opportunities for process improvements

Coordinate cross functional teams (engineering, product, operations) to implement lessons learned and product improvements

Troubleshoot and provide resolutions during deployments or operational rollouts

Drive continuous improvement in support processes

Supports pre-sales analysis of deals and cost estimation across delivery areas

What were looking for

10+ years of experience in Program Management of large software implementations

6+ years of Healthcare Experience (Medicare/Medicaid/Pharmacy)

Strong communication skills with the ability to work across multiple VPs/delivery areas

Background in product development lifecycle and technical support, strong project management skills (planning, execution, stakeholder management)

Strong technical background, ability to understand solution architecture

Experience supporting Medicaid and Pharmacy product development and operations, familiarity with regulatory CMS requirements

Solution-focused approach, ability to thrive in dynamic environment

What you should expect in this role

• Remote-based opportunity within the United States
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• Driven with ability to work independently
• Ability to solve problems
• The deadline to submit applications for this posting is 8/30/2026

The pay range for this position is $108,500.00 - $155,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.