Intelligence Analyst I

Under the general direction of the Embedded Intelligence Services (EIS) department, the Intelligence Analyst I will support the analytical needs of client engagements. The Analyst will work directly with his/her Manager and the EIS team to produce analysis addressing client-specific requirements.

Essential Duties/Responsibilities

Support the core functions of the client's 24/7/365 Global Security Operations Center (GSOC). The GSOC analyst monitors and responds to security threats across the client's global operations. This is not a cyber security or data analysis position.

The analyst will work in the GSOC located at the client's office in Colorado Springs, Colorado.

The analyst is expected to perform shiftwork (including nights, evenings, weekends, and holidays) to meet the 24/7/365 needs of the GSOC.

Analysts will assess alerts and incidents for client impact, assist in producing specific briefings or presentations, manage emergency incidents using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures, and perform other duties as assigned within the scope of the program.

Education Requirements

Bachelor's degree required

Work Experience

1 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response, or a related field required.

Skills

• Ability to take initiative and multitask under pressure.
• Ability to intake, evaluate, and sift large quantities of information.
• Effective problem-solving, time management, and analytical skills.
• Knowledge of world news and current events.
• Strong written and verbal communication skills required, including accurate typing skills. Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
• Knowledge of Google Earth and Maps or other Geographic Information System platforms.
• Strong customer-service skills, especially in person and over the phone; ability to communicate across varying professional levels.
• Familiarity with security tools, incident monitoring tools, and incident response procedures is preferred. Foreign travel and experience preferred.

Office setting and machine use. Shiftwork (including nights, evenings, weekends, and holidays). Sitting, standing, walking, hearing, speaking, reading, writing.

Information Security

Adhere to applicable information security procedures and policies as updated from time to time on the ISMS. Report any information security incidents or potential information security threats to the Information Security Officer. Take a proactive approach to information security. Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.