In fact, we were recently awarded the Diamond Designation from the American Public Power Association (APPA), recognizing our utility for having some of the highest ratings in reliability, safety, workforce development, and system improvements among the more than 2,000 public utilities in the nation. Our Customer Applications Management team at Colorado Springs Utilities is responsible for delivering the data, reporting, automation, and system integrations that support customer operations, contact center performance, business decision-making, and enterprise modernization efforts.