This position is responsible for developing, delivering, and maintaining technical training programs that support quality, workmanship, and IPC standards throughout the organization. The IPC & Quality Trainer ensures employees are properly trained and certified in applicable IPC standards, quality procedures, and manufacturing best practices to improve product quality, reduce defects, and ensure compliance with customer and regulatory requirements. ***We are an ITAR facility and hire only US persons who are defined as US citizens or green card holders.*** Expectations of the IPC and Quality Trainer: - Develops, coordinates, and delivers IPC certification and recertification training in accordance with applicable IPC standards (IPC/WHMA-A-620, IPC J-STD-001)
- Conducts new hire quality orientation and manufacturing workmanship training
- Evaluates employee workmanship and certifies operators based on IPC and company quality requirements
- Maintains training records, certification status, and recertification schedules for all employees
- Develops training materials, presentations, work instructions, visual aids, and competency assessments
- Performs hands-on coaching on the production floor to reinforce quality standards and manufacturing best practices
- Identifies training needs through quality metrics, internal audits, customer feedback, and production trends
- Assists the Quality Manager with internal audits, corrective actions (CAPA), root cause investigations, and continuous improvement initiatives
- Partners with Engineering, Production, Manufacturing, and Human Resources to ensure employees receive required technical and quality training
- Verifies compliance with customer specifications, workmanship standards, and company procedures
- Supports customer, regulatory, and certification audits by providing training documentation and demonstrating employee competency programs
- Assists in developing standardized work instructions and visual quality standards
- Monitors training effectiveness and recommends improvements based on quality performance indicators
- Promotes a culture of quality, accountability, safety, and continuous improvement throughout the organization
- Performs other quality and training related duties as assigned
Skills and Competencies: - Excellent communication, presentation, coaching, and organizational skills
- Proficiency in Microsoft Office and document management systems
- Ability to read, write, and converse in both English and Spanish
Education/Experience: - High school diploma or GED required
- Associate's degree in Electronics, Manufacturing Technology, Quality, or a related field preferred
- Minimum of 3 years of experience in electronics, wire harnesses, cable assembly, or manufacturing quality
- Previous experience conducting technical or manufacturing training preferred
- Strong understanding of quality systems, workmanship standards, and manufacturing processes
- Certified IPC Trainer (CIT) for IPC/WHMA-A-620 preferred or ability to obtain certification within 6 months of hire date
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