IS Infrastructure Support Specialist

Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels.

With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at www.howmet.com/esg-report.

Follow us on social media: LinkedIn, Twitter, Instagram, Facebook, and YouTube. Howmet is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.

If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.com.

Basic Qualifications

High School Diploma or GED from an accredited institution Previous experience in a technical support role or similar IT position Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.

Preferred Qualifications

Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) Bachelors Degree in IT or related field Strong knowledge of computer hardware, software, and network troubleshooting Excellent communication and customer service skills Effective verbal and written communication skills Ability to prioritize and manage multiple tasks effectively

Job Summary

The NETWORK ADMIN/PC SPEC role is a primary deployment and support role for business and manufacturing infrastructure within Howmet Aerospace's global manufacturing facilities. The role is responsible for deploying and supporting business and manufacturing infrastructure within the global manufacturing facilities.

Environmental Health & Safety Responsibilities

Expected to assist in the implementation of Howmet's EHS value and policy statement and its accompanying principles. Comply with all department, facility, Corporate and Regulatory EH&S regulations. Wear all required personal protective equipment. Report all job related illness and injuries. (Per employee handbook). Report all Safety, Health & Environmental concerns to your supervisor in a timely manner. Attend all EH&S training.

Technical Requirements

Knowledge and experience in troubleshooting and supporting hardware, software, and network-related issues. Familiarity with system installation, configuration, and maintenance of computer systems, software applications, and peripherals. Proficiency in diagnosing and resolving issues related to desktops, laptops, printers, mobile devices, and other IT equipment. Experience in performing system upgrades, patches, and updates. Basic knowledge of IT security best practices and the ability to assist in the administration and maintenance of security systems. Ability to provide user support in accessing and utilizing various software applications and tools. Knowledgeable about IT inventory management and maintaining an organized hardware and software inventory. Comply with all guidelines detailed in the IT audit requirements (with specific focus on business partnerships, change control disaster recovery and security) for assigned areas of responsibilities. Pursue continuous learning consistent with the movement in the job requirements and changes in technology. Lead the discovery, planning and implementation of process improvements in the individual tasks. Provide user support in the business environment.

Skills & Competencies

Possesses strong interpersonal skills to effectively interact and communicate with individuals at various levels within the organization. Demonstrates excellent verbal and written communication skills, with the ability to convey technical information clearly and concisely. Exhibits strong analytical and problem-solving skills to diagnose and resolve IT-related issues efficiently. Detail-oriented with a focus on accuracy and precision in work tasks.