Job Description
Job Description
Title: IT Admin- Regent Bank Amphitheater
Requisition #: 685036
Location: Broken Arrow, OK, US
Career Area: Administration
Information at a Glance
Job Description
Built for the music,
and the moment.
A new 12,500-capacity multi-seasonal, multi-configuration omni-content entertainment destination bringing world-class live music, premium immersive experiences, and elevated hospitality.
The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
This position is considered an Hourly/ Seasonal/ Part-Time Employee
Job Responsibilities
- Responsible for deployment and tear down of POS terminals
- Provides support to all point-of-sale system problems and escalate when necessary
- Provides internal support of the Company's PCs, printers, and related equipment
- Assists in maintenance and upgrade of PC and POS equipment
- Initiates and implements improvements to areas of responsibility
- Conduct stadium walk-throughs to ensure all systems are operational prior to and during all events
- Replacement of defective hardware before, during, and after events
- Diagnoses of software, firmware & hardware errors, and breakage
- Maintain a thorough knowledge of the organization and adheres to all standards and practices
- Assists at other venues in the district on non-event days and during the off season
- Perform other related duties, tasks, and responsibilities as required
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
- Experience with POS, preferred Skytab Venue, Tapin2, Mashgin, Amazon JWO
- Associate degree or equivalent experience
- Solid analytical and problem-solving skills
- Ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
- Strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders
- Must be able to adapt to environment changes immediately
- Working knowledge of Microsoft applications to include operating system, office systems
- Ability to be on feet and walk long distances
- Ability to lift at least 50 lbs.
- Must be available to work an event-based schedule, including but not limited to nights, weekends, and holidays as needed.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Numbers & Facts
| Location | Broken Arrow, OK |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.
Skills
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