IT Contracts Specialist - Senior

Framingham, MA

$50–$56 Per Hour
Instant Apply

2 days ago

Job Description

Job Title: IT Contracts Specialist
Contract Duration: 1 year, possible extension
Location: Framingham, MA (Local Candidates ONLY)
Work Arrangement: Remote (travel 1-2x/month)
Pay Range: $50 - $56/hr

Summary
The Senior Contracts Specialist will be required to work in a team environment and independently, to draft or proofread and edit Statements of Work (SOWs) documents for both content and format within an established timeframe, and finalize SOWs in the area of Managed Services, Custom or Fixed Fee (milestones and/or deliverables to be completed in a set timeframe) and Staff Augmentation (T&M) type of engagements, as well as, amendments to SOWs between Client IT business units and Clients Preferred Providers for external contract labor.

Major Areas of Responsibility:

Drive Contract Excellence

Facilitate stakeholder meetings (internal and external) to develop and/or clarify all business requirements/specifications, niche terms, etc. are captured, tracked and documented throughout the SOW/Amendment development process
Prepare, negotiate, and manage IT Professional/Consulting Services contracts
Provide training to relevant Service Delivery teams on contracts processes to ensure content, approvals and contract requirements are met
Work effectively and efficiently with all levels of the organization from the time a request is received, sent for execution, fully executed copy received, and Purchase Order issued (as/when required)
Review redlines, identify business and/or issues and escalate appropriately, if necessary
Compare amendment to original SOW content and other supporting material
Assist as/when required to provide input to and/or update Standard Operating Procedures (SOPs), process improvements training material, contract forms, etc.
Validate resource plan aligns with existing rate card (roles, rates and locations)
Support contracting process for engagements exceeding $100M in value.

Ensure Value Delivery

Ensure service levels, metrics and reporting requirements are included within SOWs
Identify, assist and support issue resolution impacting completion of contracts, facilitate and administer the Vendor Management Exception process
Incorporate lessons learned into operating procedures and contract form updates

Improve Contract Management

Perform administrative functions such as; set-up/attend meetings, database/tracking entry, typing, redlining/format contracts, etc.
Monitor, manage and prioritize incoming request for SOW reviews
Manage and control document versions (internally and externally)
Provide status updates and/or concerns via daily tracking sheet and team meetings
Work within a shared file management structure
Develop formal service level targets for labor related engagements at both a Client IT origination level and contract level. Ensure service levels reviews are incorporated into vendor governance programs
Work with Legal and Procurement to ensure high profile commercial agreements are prioritized as needed
Provide oversight, validation and negotiation of change order requests
Provide SME related to industry relevant labor contracting best practices
Work with Legal and Procurement on continuous improvement efforts within the contracting processes
Assists with special projects, as needed

This individual will need to work with multiple internal stakeholder parties to influence the appropriate level of detail, risk and governance that will be required for each contract within scope. Judgement will be required when push back is needed either with internal stakeholders or vendors to gain desired outcome. Ability to understand the business objectives and independently resolve challenges to the business objectives.

Escalation would be required when alignment cannot be obtained on a material matter within the contracting process.

Minimum job skills needed to perform this job

Self-motivated individual who has the capacity to build trust amongst colleagues and work as part of a team
Ability to work independently and thrive in a fast-paced environment, excellent time management and prioritization skills, detail oriented, handle multiple contracts and projects simultaneously under tight deadlines
High level of responsiveness and exceptional interpersonal and communication skills; excellent customer service
Positive outlook, willingness to learn and contribute, commit to personal growth and a team-oriented attitude; the ability to adapt to new/evolving processes
Excellent written communication skills, with clear and concise drafting skills
Excellent oral communication and effective negotiation skills
Excellent judgement as to business and legal matters, including appropriate escalation of issues
Solid understanding of legal terms and contract principles
Ability to transfer and apply prior business and/or legal expertise
Experience with developing service levels and incorporating them into both agreement and governance processes.
Proficiency in making sound, reasonably judgements
Ability to understand business details of internal clients objectives, and willing to research applicable legal best practices and apply as appropriate to the contract process
Ability to understand the business objectives and independently resolve challenges to the business objectives
Ability to conduct legal and other research
Advanced proficient computer skills, including Word (i.e., redlining, tracking changes and formatting contracts) and preferable, Excel and ability to perform online research (required)
ServiceNow and Jira experience (preferred)
Agile Kanban experience (preferred)

Minimum experience required to perform this job

8+ years experience in IT corporate contracts
Minimum of 4-6 years of experience drafting, negotiating, and executing IT Professional Services contracts
Hands on experience independently drafting, negotiating, and managing various contract types (T&M, Fixed Fee & Managed Services)
Extensive experience negotiating complex agreements that incorporate risk mitigation measures (SLAs, KPIs) and contract governance procedures to ensure value capture
Experience working directly with attorneys and/or other third parties in both advisory and negotiation capacities
Bachelors Degree/Law Degree or Paralegal experience (required)

#LI-SM1

Numbers & Facts

Location	Framingham, MA
Salary	$50–$56 Per Hour

Skills

Administrative Skillsunmatched
Agile Programming Methodologiesunmatched
Atlassian JIRAunmatched
Best Practicesunmatched
Business Skillsunmatched
Change Requests/Ordersunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Continuous Improvementunmatched
Contract Approvalunmatched
Contract Managementunmatched
Contract Negotiationunmatched
Contract Requirementsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Document Managementunmatched
Establish Prioritiesunmatched
File Managementunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Information Technology Consultingunmatched
Internet Researchunmatched
Interpersonal Skillsunmatched
Kanbanunmatched
Legalunmatched
Legal Researchunmatched
Management of Information Systems/Technology (MIS)unmatched
Metricsunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Operations Processesunmatched
Paralegalunmatched
Performance Metricsunmatched
Plan Meetingsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Procurement Managementunmatched
Professional Servicesunmatched
Proofreadingunmatched
Purchase Ordersunmatched
Purchasing/Procurementunmatched
Riskunmatched
Risk Analysisunmatched
Risk Managementunmatched
Service Deliveryunmatched
Service Level Agreement (SLA)unmatched
ServiceNowunmatched
Standard Operating Procedures (SOP)unmatched
Statement of Work (SOW)unmatched
Team Playerunmatched
Technical Supportunmatched
Time & Materials (T&M) Contractunmatched
Time Managementunmatched
Training/Teachingunmatched
Typingunmatched
Vendor/Supplier Managementunmatched
Writing Skillsunmatched

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