IT Network & Telecommunications - Journey | Project

IT Network & Telecommunications - Journey | Project

Salary

$90,090.00 - $121,186.00 Annually

Location

King County - Seattle - Belltown, WA

Job Type

Project (limited duration)

Remote Employment

Flexible/Hybrid

Job Number

26DOT-HQ-0P438

Department

Dept. of Transportation

Division

Headquarters

Opening Date

10/14/2026

Closing Date

10/26/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Description

About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the worlds longest floating bridge, and operates the largest ferry system in the nation!

The Opportunity

WSDOT's Technology Services Division (TSD) is seeking a journey-level Network and Telecommunications IT professional to join the team supporting Washington State Ferries' (WSF) maritime technology environment and Maritime Cybersecurity Program. This position will design, deploy, administer, and maintain secure, reliable, and resilient network and telecommunications infrastructure supporting ferry operations, capital projects, cybersecurity initiatives, and ongoing modernization efforts. Working across vessels, terminals, maintenance facilities, and administrative locations, this position will collaborate with other IT professionals, Port and Project Engineers, Staff Chief Engineers, application teams, vendors, and operational stakeholders to implement technology solutions, resolve complex technical issues, and support infrastructure throughout its operational lifecycle. A strong candidate will bring technical proficiency, analytical and troubleshooting skills, adaptability, and a commitment to collaboration, shared knowledge, and reliable technology services.

What to Expect

WSF provides transportation services across two countries and multiple counties throughout the Puget Sound region and San Juan Islands. Within TSD, the WSF team supports the technology systems and services used by more than 2,000 employees across vessels, terminals, maintenance facilities, shipyards, and administrative locations.

This role combines remote network administration with equipment installation and troubleshooting in the field. Work requires coordination with vessel crews, terminal staff, engineering teams, vendors, and other IT professionals to support geographically distributed operations with varying connectivity, access requirements, and maintenance windows.

Responsibilities of the journey level IT Network and Telecommunications professional include:

• Plan, configure, install, test, and commission network and telecommunications infrastructure, including switches, routers, firewalls, wireless networks, and WAN connections using cellular, satellite, and wired services.
• Improve vessel and shoreside connectivity through redundant connections, failover, and ongoing evaluation of service reliability and performance.
• Configure network connectivity and segmentation for maritime operational technology (OT), vessel and terminal modernization projects, and cybersecurity initiatives in coordination with engineering staff, system owners, asset operators, and vendors.
• Perform technical analysis, integrate systems, validate solutions, and coordinate deployment into production.
• Develop migration plans, rollback procedures, and technical documentation. Coordinate changes to minimize disruption to ferry operations.
• Install, relocate, replace, and connect network and telecommunications equipment and associated data cabling. Coordinate specialized installation work with appropriate engineering staff or contractors.
• Administer network, telecommunications, network security, and supporting infrastructure technologies across vessels, terminals, maintenance facilities, and administrative locations.
• Maintain configurations and backups, apply software and firmware upgrades, perform preventive maintenance, and replace equipment throughout its lifecycle.
• Monitor network availability and performance, troubleshoot service interruptions, and identify root causes to reduce recurring problems.
• Maintain network diagrams, configuration records, and support procedures. Share knowledge and provide training to teammates to improve coverage and continuity of operations.
• Respond to incidents, service requests, and emergent needs; document troubleshooting and resolution activities in the agency's ticketing system; and balance operational support with planned project work.
• Track and assess network infrastructure vulnerabilities, prioritize mitigation based on risk and operational impact, coordinate remediation through patching, configuration changes, or other security controls, and verify and document resolution.

Qualifications

To be considered for this opportunity, the following competencies are required:

• Technical Knowledge: Demonstrated knowledge and practical experience configuring, administering, and maintaining enterprise networks, including TCP/IP, switching, routing, VLANs, firewalls, wireless networking, VPNs, and WAN connectivity.
• Network Security & Technology Operations: Demonstrated ability to apply network security principles, manage configurations, assess and mitigate vulnerabilities, and follow change management processes to maintain secure and reliable services.
• Analytical Thinking & Problem Solving: Demonstrated ability to analyze complex technical issues, identify root causes, assess operational impacts, and develop practical solutions that support cybersecurity, reliability, and business continuity.
• Technical Troubleshooting: Demonstrated ability to independently diagnose and resolve network and connectivity issues using structured troubleshooting methods and diagnostic tools. Recognizes when to escalate and coordinates with teammates, vendors, and service providers to restore service.
• Planning & Organization: Demonstrated ability to prioritize operational support, maintenance, and project assignments while adapting to changing needs and meeting established deadlines.
• Communication: Demonstrated ability to explain technical information clearly to technical and operational audiences and maintain accurate network diagrams, configuration records, and support procedures.
• Collaboration & Customer Focus: Demonstrated ability to build productive working relationships, provide responsive customer service, and work across teams. Shares knowledge and supports training and coverage within the team.
• Adaptability & Resilience: Demonstrated ability to adjust to changing technologies, operational priorities, and incidents while maintaining composure and sound judgment.
• Growth Mindset & Service-Oriented: Demonstrated commitment to continued learning, applying feedback, and taking action to meet the needs of others.

The following qualifications are also required:

• A valid driver's license and the ability to operate state vehicles.
• Ability to obtain a Transportation Worker Identification Credential (TWIC) within the first six months of employment.
• Ability to travel to vessels, terminals, maintenance facilities, and shipyards and perform work on site as required.
• Ability to respond to emergencies outside normal business hours, including nights, weekends, and holidays, as needed.

Preferred qualifications include:

• Industry Certifications: Relevant industry certifications in networking, telecommunications, infrastructure, cloud technologies, or cybersecurity.
• Distributed Networks & Connectivity: Experience supporting networks across multiple locations, including cellular or satellite connectivity, redundant connections, failover, and network monitoring.
• Cybersecurity Frameworks: Experience applying the NIST Cybersecurity Framework, NIST Special Publications, CIS Controls, or equivalent standards to network or infrastructure operations.
• Mission Critical Environments: Experience supporting maritime, transportation, industrial, operational technology (OT), or other environments where service availability is essential to operations.
• Cybersecurity Technologies: Experience supporting network segmentation, secure remote access, centralized logging, vulnerability management, or other network security controls.

Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This is a full-time project position expected to continue through June 30, 2028.
• The salary listed includes the legislative approved 5% salary premium for positions in King County.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• This position offers flexible/hybrid work options. On-site work and travel to vessels, terminals, maintenance facilities, and shipyards are required based on operational and project needs.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov

Why WSDOT

• Work-Life Balance - We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals' lifestyle. As such, there are a number of flexible schedule options available, including telework options for eligible positions.
• Paid Leave - In addition to 12 paid holidays, full-time employees earn up to 25 paid vacation days per year!
• Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information.

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. NOTE: This information may be entered in the "References" section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.

WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov

Contact Us

For inquiries about this posting, you may contact the assigned Recruiter at Robyn.Lovely@wsdot.wa.gov. Please be sure to reference 26DOT-HQ-0P438 in the subject line.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. Thats why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

01

For questions with an accompanying written response, complete both the selection and the written response. Both are required. Describe work you personally performed and distinguish your contributions from those of your team. Include relevant technologies and the scope of your experience. Examples from outside maritime environments are welcome. Do not include confidential information or sensitive system details. If you have no experience in an area, please enter N/A. If your experience is limited to education, training, or lab work, identify it as such.

02

This is a full-time project position expected to continue through June 30, 2028. Are you willing to accept a position with this anticipated end date?

• Yes
• No

03

Which best describes your experience configuring, administering, and maintaining enterprise network infrastructure?

• I independently configure, administer, and maintain enterprise networks, including planning and completing production changes.
• I independently perform routine network administration and maintenance and receive guidance for unfamiliar or complex changes.
• I assist with network configuration, administration, or maintenance under the direction of others.
• My experience is limited to education, training, or lab environments.
• I have no relevant experience.

04

Please describe your experience supporting enterprise networks, including the size of the environment and key technologies. If you do not have this experience, please enter N/A.

05

Network Security and Vulnerability Management: Which best describes your experience applying network security controls and addressing infrastructure vulnerabilities?

• I independently assess security issues, select or recommend mitigation, carry out remediation, and verify the result.
• I independently maintain security controls and remediate identified vulnerabilities using established requirements and procedures.
• I assist with security configuration or vulnerability remediation under the direction of others.
• My experience is limited to education, training, or lab environments.
• I have no relevant experience.

06

Please describe your experience applying network security controls and addressing infrastructure vulnerabilities, including the technologies involved. If you do not have this experience, please enter N/A.

07

Change Planning and Technology Operations: Which best describes your experience planning and completing network changes in a production environment?

• I independently develop and carry out change plans, including impact assessment, stakeholder coordination, testing, rollback, and validation.
• I independently complete production changes using established plans and procedures.
• I assist with production changes planned and directed by others.
• My experience is limited to education, training, or lab environments.
• I have no relevant experience.

08

Please describe your experience planning and completing network changes, including migrations, upgrades, or equipment replacements. If you do not have this experience, please enter N/A.

09

Technical Troubleshooting: Which best describes your experience diagnosing and resolving network or connectivity problems?

• I independently diagnose and resolve complex problems involving multiple network components or service providers.
• I independently resolve routine network problems and contribute to resolving complex issues with assistance.
• I assist with troubleshooting by gathering information and carrying out steps directed by others.
• My experience is limited to education, training, or lab environments.
• I have no relevant experience.

10

Please describe your experience diagnosing and resolving network or connectivity problems, including the tools you used. If you do not have this experience, please enter N/A.

11

Shared Knowledge and Support Coverage: Which best describes your experience documenting networks and helping others support them?

• I create and maintain operational documentation and train others to independently perform support tasks.
• I maintain documentation and regularly share knowledge to help teammates provide support.
• I contribute documentation or assist with knowledge transfer when directed.
• My experience is limited to education, training, or lab environments.
• I have no relevant experience.

12

Please describe your experience creating and maintaining technical documentation and sharing knowledge to support team coverage. If you do not have this experience, please enter N/A.

13

Planning, Communication, and Customer Service: Which best describes your experience balancing operational support with planned technical work?

• I independently prioritize competing incidents, service requests, maintenance, and project tasks and communicate impacts and changing commitments.
• I manage my assigned work and coordinate with a supervisor or team to resolve competing priorities.
• I complete tasks according to priorities established by others.
• My experience is limited to education, training, or lab environments.
• I have no relevant experience.

14

Please describe your experience balancing incidents and urgent requests with planned work, including how you prioritize assignments and communicate changes to users and teammates. If you do not have this experience, please enter N/A.

15

Do you have a valid driver's license and the ability to operate state vehicles?

• Yes
• No

16

Which statement describes your TWIC status?

• I currently hold a valid TWIC.
• I do not currently hold a valid TWIC, but I am willing and able to obtain one within the first six months of employment.
• I am unwilling or unable to obtain a TWIC within the first six months of employment.

17

Are you willing and able to travel to vessels, terminals, maintenance facilities, and shipyards and perform work on site as required?

• Yes
• No

18

Are you willing and able to respond to emergencies outside normal business hours, including nights, weekends, and holidays, as needed?

• Yes
• No

19

The following questions address preferred qualifications. Direct maritime experience and experience with particular vendors are not required. Industry Certifications: Do you currently hold an industry certification related to networking, telecommunications, infrastructure, cloud technologies, or cybersecurity?

• Yes
• No

20

Please list your certifications, issuing organizations, and current status. You may also include expired certifications or training in progress, clearly identified as such. If none, please enter N/A.

21

Distributed Networks and Resilient Connectivity: Which best describes your experience supporting networks across multiple locations and improving connectivity resilience?

• I independently configure and support connections across multiple locations, including redundancy or failover, and test their operation.
• I support connections across multiple locations and assist with redundancy, failover, or performance improvements.
• I have supported individual network connections but have limited experience with connectivity across multiple locations or failover.
• My experience is limited to education, training, or lab environments.
• I have no relevant experience.

22

Please describe your experience supporting networks across multiple locations, including the connection types used and any work with redundancy, failover, or performance monitoring. If you do not have this experience, please enter N/A.

23

Cybersecurity Frameworks and Standards: Which best describes your experience applying cybersecurity frameworks or standards to network or infrastructure work?

• I independently translate framework or standard requirements into technical controls and verify their effectiveness.
• I apply established controls or procedures that support a cybersecurity framework or standard.
• I assist with activities involving cybersecurity frameworks or standards under the direction of others.
• I have studied frameworks or standards but have not applied them in a work environment.
• I have no relevant experience.

24

Please describe your experience applying cybersecurity frameworks or standards to network or infrastructure work, including the frameworks used and the controls or practices supported. If you do not have this experience, please enter N/A.

25

Mission Critical Environments: Which best describes your experience supporting technology in environments where service interruptions significantly affect operations?

• I independently support production networks in these environments and coordinate changes or service restoration with operational staff.
• I support technology in these environments as part of a team with shared operational responsibilities.
• I have worked in these environments but have limited direct responsibility for technology support.
• I have no direct experience in these environments.

26

Please describe your experience supporting technology in maritime, transportation, industrial, OT, or other mission critical environments, including the systems supported and operational constraints involved. If you do not have this experience, please enter N/A.

27

How did you learn of this employment opportunity?

• Indeed
• LinkedIn
• Direct Email Notification
• WSDOT social media (Twitter, Facebook, YouTube, etc)
• Career Fair
• Monster
• WorkSource
• Handshake
• AASHTO
• NACTO
• COMTO
• APWA
• "NOW HIRING" banner/sign
• Radio advertisement
• WSDOT Employment Site
• Careers.wa.gov
• governmentjobs.com
• Other (specify below)

28

If you selected Other on the previous question, please specify how you learned of this employment opportunity in the space provided:

Required Question

Employer State of Washington

Address View Job Posting for Agency Information

View Job Posting for Location, Washington, 98504

Website http://www.careers.wa.gov