Title: IT Specialist
Location: Waller, TX (Onsite)
Salary Range: $70,000 - $80,000 + Benefits
Type: Direct Hire
No C2C or 3rd Party Vendors at this time.
We are seeking an IT Specialist to join a growing manufacturing organization supporting multiple locations across Texas. This is a hands-on role that bridges the gap between Help Desk and Systems Administration, providing end-user support while also managing infrastructure, networking, security, and business-critical systems.
The ideal candidate will have experience supporting Active Directory, Entra ID, Microsoft 365, Windows Server, networking, firewalls, and ERP systems. This person should be comfortable working directly with office personnel, plant-floor employees, and leadership while helping maintain and improve the company's technology environment.
Key Responsibilities
User Support & Troubleshooting
- Provide Tier 1 and Tier 2 support for hardware, software, networking, ERP, and end-user technology issues.
- Troubleshoot and resolve issues involving Microsoft 365, Active Directory, Entra ID, Windows desktops, printers, and business applications.
- Support laptops, desktops, mobile devices, scanners, printers, and related peripherals.
- Respond to help desk tickets and service requests while maintaining a high level of customer service.
- Document issues, resolutions, and technical procedures.
Microsoft Infrastructure Administration
- Administer and support Active Directory, Microsoft Entra ID, Microsoft 365, and Windows Server environments.
- Manage user accounts, security groups, permissions, and access requests.
- Create, maintain, and troubleshoot Group Policy Objects (GPOs).
- Configure and support Single Sign-On (SSO) integrations.
- Review and maintain Entra ID security configurations and policies.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.