IT - Technology Lead | Telecom | OSS/BSS

Beeline : 124723
Location : Richardson TX, Tampa,FL & Baskin Ridge ,NJ
Title : Lead
Position : 2
Skillset: IVAPP PLE Support
Rate : ####
JD
"IVAPP PLE Support Telco Service Fulfillment
Lead IVAPP PLE application support and production operations for Telecom OSS Service Fulfillment, covering service qualification, provisioning, activation, inventory and downstream fulfillment flows.
Own L2/L3 production support, incident/problem management, defect triage, RCA and service restoration for complex IVAPP production issues.
Strong understanding of IVAPP/PLE functional flows, OSS/BSS integrations, provisioning and activation workflows, inventory dependencies and order fallout scenarios.
Troubleshoot application and integration issues across Java/Spring Boot, REST APIs, Oracle/PL-SQL, Linux/Unix, Kafka/MQ and microservices-based components.
Perform log analysis, SQL/data validation, interface troubleshooting, job monitoring, performance analysis and production defect resolution, coordinating fixes with development teams.
Lead major incident resolution, release/change validation, production deployments, post-production verification and operational readiness.
Work closely with Service Fulfillment SMEs, NOC/Operations, application development, database, infrastructure and downstream network teams to maintain platform stability and SLA compliance.
Drive automation, recurring-incident reduction, knowledge management and preventive problem management to improve availability and reduce MTTR.

Experience: 8+ years overall, preferably with strong IVAPP/PLE + Telecom OSS Service Fulfillment + Production Support experience.

Key Skills: IVAPP | PLE Support | Telecom OSS | Service Fulfillment | Provisioning | Activation | Inventory | Java/Spring Boot | Oracle/PL-SQL | Linux | REST APIs | Kafka/MQ | L2/L3 Support | Incident Management | RCA"

Project Code: FTR NTS SA