Specialty Engineered Materials | United States (Remote)
At Avient, our people power our performance. As a Healthcare Key Account Manager, you will drive profitable growth by managing commercial sales of Avient Specialty Engineered Materials rigid medical urethanes and Thermoplastic Elastomer (TPE) solutions to leading healthcare manufacturers. The ideal candidate is driven to win, passionate about success, and motivated to build strong customer relationships that drive business growth. You will partner with existing and prospective customers across the United States, Singapore, and Australia while serving as a trusted advisor and commercial leader within Avient's Healthcare market segment.
This role will require international travel and support evening and early morning meetings with customers in Asia, Australia, and the Pacific Rim
What You'll Do
- Protect, service, and grow existing business located in the United States, Singapore, and Australia
- Prospect for new business opportunities within existing and new accounts
- Service and grow existing accounts using Avient's Customer Centric Sales (CCS) process and methods
- Engage assigned healthcare accounts and drive specification at the OEM level while capturing new opportunities
- Protect existing business and deliver commercial excellence to customers
- Grow share and capture additional revenue within the assigned account base
- Forecast annual objectives for sales, margins, and volume growth
- Build relationships at all levels of customer organizations to ensure Avient receives both the first and last look for opportunities
- Assist customers and Avient account team members in problem-solving and solution development
- Achieve profitable revenue growth through robust new business development within the key account base
- Achieve stated gross margin targets as a percentage of sales
- Develop and maintain a strong sales funnel through prospecting, new account calls, business reviews, CRM management, and customer-centric selling tools
- Establish, track, and close new business targets aligned with short- and long-term objectives
- Develop contact matrices and build strong relationships with key decision-makers and project facilitators
- Develop, execute, and manage account development plans, sales plans, sales budgets, and expense budgets
- Contribute to annual planning, forecasting, and sales volume goal setting
- Deliver Annual Operating Plan (AOP) results
- Collaborate across Avient business segments to present a unified One Avient approach to customers
- Implement pricing and market strategies, negotiate customer contracts, and ensure acceptable returns on Avient resources invested
- Create and maintain CRM data and sales statistics as required
- Manage strategic customer relationships, cultivate new alliances, and monitor competitive activity
- Execute growth strategies established by Sales and Market leadership to drive targeted market expansion
- Work with Technical and Customer Service teams to ensure customer satisfaction and successful outcomes
- Travel internationally, up to 60%
- Perform other duties as assigned
What You Bring
- Bachelor's degree in Plastics or Polymer Engineering, Business, Chemistry, or a related discipline
- 5+ years of account management or sales experience in a manufacturing environment
- Prior healthcare industry sales experience
- Strong understanding of healthcare brand owners and OEMs within the Bio-Pharma tubing and Respiratory markets
- Ability to travel internationally and support evening and early morning meetings with customers in Asia, Australia, and the Pacific Rim
- Complex thinking skills with the ability to translate customer needs into solutions
- Technical aptitude specific to Medical Devices
- Professional presence with excellent verbal, written, and presentation skills
- Ability to work independently with minimal training and oversight
- Ability to work autonomously on a day-to-day basis with little oversight
- Team-oriented mindset, with a focus on growing the business & yourself throughout your tenue with Avient
Physical Demands
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stoop, kneel, crouch, crawl and talk or hear. The employee is occasionally required to lift and/or move up to 50 lbs. Specific vision abilities may require close vision, color vision, depth perception, and ability to adjust focus. Requires the use of safety equipment as dictated by the work area such as safety glasses and shoes, dust mask, hard hat, respirator, face shield, hearing protection, chemical suit, gloves, aprons, etc. Work is inside and the typical noise level is loud. Regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to vibration. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock.
Travel Requirements
- Up to 60% domestic and international travel required
- Valid U.S. driver's license required
- Valid U.S. passport required
Why Avient
- Visible impact across multiple sites and businesses
- Strong partnership with business and enterprise leadership
- Opportunity to lead change
- Growth-focused culture that values innovation, collaboration, and accountability
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