Job Summary We are seeking a friendly and service-oriented Sales Associate to join our team! Responsibilities include supporting Total Joint Sales in servicing assigned hospitals, surgery centers, and physician practices.
Responsibilities
Support Total Joint Sales in servicing assigned hospitals, surgery centers, and physician practices.
Learn the Arthrex Total Joint product portfolio, including primary and revision hip and knee replacement systems, instrumentation, enabling technologies, and surgical workflows.
Assist with operating room case coverage by preparing implants, instruments, and equipment while ensuring products are organized, sterile, and available for scheduled procedures.
Develop professional relationships with orthopedic surgeons, physician assistants, nurses, surgical technicians, sterile processing departments, and hospital staff.
Participate in customer visits, product demonstrations, surgeon education, and in-service training alongside senior sales representatives.
Gain knowledge of hip and knee anatomy, joint replacement procedures, implant systems, and surgical techniques.
Assist with inventory management, instrument logistics, case planning, product restocking, and loaner set coordination.
Ensure implant and instrument availability while maintaining accurate inventory records and product accountability.
Help identify customer needs and provide exceptional customer service before, during, and after surgical procedures.
Maintain compliance with hospital credentialing requirements, company policies, HIPAA regulations, and applicable federal, state, and local laws.
Participate in sales meetings, product training, cadaver labs, trade shows, and continuing education opportunities.
Demonstrate a strong willingness to learn through mentorship, coaching, and ongoing technical education.
Develop the knowledge, clinical expertise, and business skills necessary to advance into an independent Total Joint Sales Representative role.
Assist with special projects and other territory responsibilities as assigned.
Ability to lift and transport instrument trays and surgical equipment weighing up to 50 pounds on a regular basis.
Qualifications
Bachelor's degree required.
1–2 years of professional work experience in sales, healthcare, athletics, customer service, clinical support, or a related field preferred.
Previous orthopedic or medical device experience is preferred but not required.
Comfortable working in a fast-paced operating room environment.
Willingness to work flexible hours, including early mornings, evenings, and occasional weekends based on surgical schedules.
Additional Requirements
Valid driver's license with an acceptable driving record.
Ability to travel throughout the assigned territory on a daily basis.
Ability to work flexible hours based on operating room schedules.
Ability to lift, carry, and transport surgical instrument trays and implants weighing up to 50 pounds.
Must meet all hospital vendor credentialing requirements
Preferred Candidate Profile
Early in their professional career and eager to learn.
Coachable and receptive to feedback.
Competitive with a strong desire to succeed.
Dependable, organized, and accountable.
Comfortable working in high-pressure operating room environments.
Passionate about orthopedic surgery and improving patient outcomes.
Interested in building a long-term career with Arthrex San Antonio.
Numbers & Facts
Location
San Antonio, TX
Job Type
Full-time
Skills
Anatomyunmatched
Athleticsunmatched
Business Skillsunmatched
Clinical Supportunmatched
Coachingunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Driver's Licenseunmatched
Federal Laws and Regulationsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Healthcareunmatched
Hospitalunmatched
Implantsunmatched
Instrumentationunmatched
Inventory Managementunmatched
Inventory Reportsunmatched
Logisticsunmatched
Maintain Complianceunmatched
Medical Equipmentunmatched
Mentoringunmatched
Needs Assessmentunmatched
Organizational Skillsunmatched
Orthopedic Surgeryunmatched
Orthopedicsunmatched
Patient Careunmatched
Physician Assistantunmatched
Product Demonstrationunmatched
Product Planningunmatched
Record Keepingunmatched
Salesunmatched
Sales Supportunmatched
Sales Trainingunmatched
State Laws and Regulationsunmatched
Sterilizationunmatched
Surgical Nursingunmatched
Surgical Proceduresunmatched
Training/Teachingunmatched
Vision Planunmatched
Willing to Travelunmatched
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