GENERAL SUMMARY The Lab Office Supervisor is responsible for coordinating and directing the actions of staff involved in the administrative tasks of the laboratory department. The supervisor is proficient in the technical and professional skills of the supervised job functions and may engage in staff job duties as part of the assigned work duties. Reports to the department Director/Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES Performs departmental reporting and transcription duties as it related to records processing. Performs specific assigned tasks and ensures the quality and quantity of work performance is consistent with policy and standard. Performs inspections in an effort to ensure pathology area is compliant with regulations. Assists with the development and maintenance of department policies and programs. Supervises the daily tasks of laboratory clerical staff and provides oversight to the front office area to insure proper work flow. Performs evaluations of pathology clerical staff. Performs other duties as assigned. LICENSES AND/OR CERTIFICATIONS required. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Approximately two to three years progressively more responsible related work experience or minimum of Bachelors degree in relevant field preferred. Level of knowledge normally attained through medical terminology course(s) and vocational/technical or college level courses. Professional knowledge of areas of responsibility in order to assist in the planning and implementation of department activities. Interpersonal skills necessary in order to assign work to subordinates. Demonstrated proficiency in Microsoft Office suite. Minimum typing speed is sixty (60) wpm. Must be able to type a minimum of thirteen (13) dictated minutes per hour (minimum productivity standard) with less than four (4) errors per one hundred (100) lines (quality standard/error rate). Must provide record of a completed diploma (or equivalent) or academic transcript for those areas performing complexity testing. WORKING CONDITIONS Work is performed inside the hospital. PHYSICAL REQUIREMENTS Click here to view physical requirements.
| Location | Norfolk, VA |
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