Position Overview
GELM is seeking a reliable, detail-oriented Landscape Management Account Manager to oversee commercial properties following completion of landscape maintenance services. This individual will serve as the primary liaison between GELM and property managers, ensuring exceptional landscape quality, proactive communication, and seamless execution of ongoing and updated services.
The ideal candidate is organized, client-focused, and knowledgeable in commercial landscape maintenance standards, with a strong commitment to quality assurance and customer satisfaction.
Key Responsibilities
- Conduct routine site inspections of commercial properties after maintenance crews complete scheduled services
- Ensure landscape quality meets GELM standards and client expectations
- Serve as the primary point of contact for assigned property managers
- Proactively communicate service updates, enhancements, and improvement recommendations
- Identify and document issues requiring corrective action or additional services
- Coordinate with maintenance crews and operations teams to resolve service concerns
- Prepare and present proposals for enhancements, seasonal updates, and additional landscape services
- Maintain accurate service records and client communication logs
- Build and maintain long-term client relationships
Qualifications
- Experience in commercial landscape maintenance, horticulture, or related field
- Strong understanding of landscape quality standards and plant health
- Excellent communication and relationship-building skills
- Detail-oriented with strong organizational abilities
- Ability to manage multiple properties and priorities effectively
- Proficiency in Microsoft Office and/or property management software
- Valid driver’s license with reliable transportation
Preferred Qualifications
- Prior experience in account management or client services
- Knowledge of irrigation systems, turf management, and seasonal plant rotations
- Bilingual (if applicable to your market)
What GELM Offers
- Competitive salary
- Company vehicle
- Professional growth opportunities
- Supportive team environment
- Health benefits and PTO